Even though we bought our BioBidet from a Sydney retailer (who dumped us when we had a problem), Jo and Claude at Bidets2Go stepped up without hesitation and provided the best and friendliest service you could imagine. They cared, they understood, they helped and made it easy to solve the (very rare) problem - quickly! We love our BioBidet 1000 and wouldn't hesitate to recommend Bidets2Go.
Approximate cost: $80
I've just never had such good service from a vendor whether online or otherwise. I sent through a web inquiry on a Sunday afternoon and Claude actually called me directly within 5 minutes to answer my question.
While I basically knew what I was looking for Claude asked me some questions and gave me extra information to make me aware of some other aspects to consider.
I live in regional Victoria and ordered online straight after the call on Sunday - I got a call from Claude around 1pm the next day to say they had tried to deliver and I wasn't home. I went home straight away and had my delivery. I just can't believe it was delivered so quickly.
I bought the bio bidet bb1000. Very easy to install and all connections and pipes were included. So no need for a trip to Bunnings. So basically I sent through an inquiry on Sunday and had an operational Bidet on Monday night - Wow!
The product is great and clearly of a high quality. It does exactly what it said it would. The remote is very simple to use. My wife and I are very pleased with our purchase.
Thank you sincerely for your positive feedback. We put a great deal of effort in to ensure that wherever possible, we meet or exceed customer service expectations not only in words but in our actions too. Thanks again.
Excellent response to our order, ordered Friday, received Monday, very good advice from Bidet2Go no high pressure salesperson
Hi beverlyw427, we always want to make sure our customers are completely informed of all aspects of buying a bidet before they purchase one. We are thank you for your kind words. - The team at Bidets2go
Excellent customer contact on the phone, a great explanation of the bidet market in Australia.
Once I ordered my product it arrived promptly (I think it was two days after I placed my order on the weekend!).
I would not hesitate to deal with this business.
Approximate cost: $900
Thank you for taking the time to give us a wonderful review, The team at Bidets2go are extremely appreciative of your review.
Ordered my bb1000 in the morning one day and received it the very next day. Couldn't ask for a faster and friendlier service.
Approximate cost: $899
Thank you Troy, We are thrilled that the unit arrived promptly, We do our utmost to ensure our quality products get to our customers in a timely manner. Thank you again for your positive feedback - the team at Bidets2go :)
I purchase bidet Supreme BB1000 on Monday 19 September and received on Friday 23 September as promised.
I am impressed by quality of the product and hydraulic fittings .
Everything was in the box ready to be installed.
Bidet itself was easy to install because of clever mounting which allowed adjustment ( left,right,front.back) . Plumbing connections supplied with rubber seals , no thread tape required.
I completed installation in half an hour easy going no stress .
The electrical socket needs to be installed by electrician but the cost is minimal . Overall excellent product and service max rating from me.
George55
Thank you George, We try our very best to ensure our customers are totally satisfied with both our products and customer service. Thank you again from the team at Bidets2go
The customer service assistant was so helpful - if we had any trouble installing the bidet, she said to ring her and she would help my handyman with any problem we had. Very happy with product - warm toilet seat in winter is a real treat.
Approximate cost: $1000
I purchased the Bio Bidet 1000 for my 93 year old mum who was distressed at not being able to attend to all her toileting needs.
She is delighted with the Bidet and it has made things much easier for me as well.
Jo was so very helpful with information about the product and the follow up service is wonderful.
I would highly recommend Bidets2go.
The Team at Bidets2go really appreciate your feedback, We are so glad it has helped your mother retain her independence and dignity and that it has made both your lives easier. Thankyou Robyn
I'm really glad I bought this bidet. Once installed properly it works very well. It really has improved my life and I got the best customer service ever.
Approximate cost: $899.
Thankyou for your review, The Team at Bidets2go are glad you are pleased with you product and we pride ourselves on our customer service, Thank you agian
Hi, my business is Wee Plumb on the Gold Coast QLD.
I have been installing Electronic Bidets for the Last two Years, with more than 500 installs over this time for different brands of Bidets, I have found the Bidets2go Models to be the best fit, easiest to use, and most reliable plumbing fittings for the units. Not to mention the best warranty offered!
I am always more than happy to recommend one of their Bidets!
Scott Meloni
We are grateful and privileged to receive a review from a professional plumber that has such wealth of experience in the installation and maintenance of bidet toilet seats. Thank you from the team at Bidets2go.
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...
Upgrade Your Account