Big Air Trampolines

4.7
based on 20 reviews

20 reviews about Big Air Trampolines

verified email - 29 Sep 2015

My Big Air 8ft x12ft rectangle trampoline was delivered was delivered within the time frame they quoted. It's easy to build and the basket ball ring adds extra fun for the kids. There was some springs missing from a damaged box but after emailing them the replacements were recieved the next day.
Awesome service, great product!

Approximate cost: $500

verified email - 25 Sep 2015

The customer service was excellent, very well looked after through entire process. Definitely recommend to others!

Thanks Julie, glad that we could assist. Remember as an existing customer you receive 50% of spare parts for the life of your Big Air Trampoline. Happy Bouncing :)

10 Aug 2015

I purchase the 12ft Big Air Trampoline about 3 years ago for our kids for christmas and its still going strong. Our friends purchased there the same year and it is all rusted and faded, so i am very happy that ours is still in great condition. We found it easy to assemble and have recently just purchased another for the kids to have at my parents place. Could not recommend Big Air more :)

verified email - 10 Aug 2015

I purchased a big air trampoline for my daughter for her birthday. It is a good quality trampoline that was easy to assemble and they have great service! I have also got the safety padding and trampoline tent to keep the mat clean. Very impressed and I Highly recommended them.

verified email - 01 Aug 2015

I am a firm believer in promoting a business that supports a local community, encourages a healthy lifestyle and are wonderful deal with. For these reasons, I will constantly recommend Big air Trampolines. Big Air recently supported and donated to Fight on the Beaches, eight northern beaches mums trying to raise money for Cure Cancer Australia. Thanks to Big Air trampolines contribution we have raised $200,000 which will fund a Cancer researcher for twelve months. What a wonderful business- thank you Big Air.

Thank You, It was our pleasure to assist such a great cause. Kind Regards, Corinne & The Team @ Big Air

29 May 2015

Had our 12" trampoline for 4 years of heavy usage. The mat finally split and had a new mat supplied at half price. Great service and speedy delivery.

14 Jul 2014

Absolutely thrilled with Big Air Trampolines. Our girls spend hours playing on it! High quality construction, good padding and safety net design, and great price. Corinne (support staff) was also very helpful sorting out an exchange when it came time to replace the netting (after 2+ years constant service)!
Happily recommend to anyone!

Approximate cost: $500

verified email - 15 Oct 2013

great product we bought with great service 3 years ago, when we needed a replacement part and got in contact it was such a pleasant surprize how easy it was and to be given such a big discount was a bonus also, what a great company with pleasant staff and great after sales service.
above and beyond the call of duty, well don guy's.

Thanks a lot for your feedback. We were only too happy to be of assistance! Hope you and the family enjoy your Trampoline for many more years to come. Remember as an existing customer we can offer you half price replacement parts for the life of your Big Air Trampoline. Thanks again, Corinne.

Velvethearts 16 Oct 2013

Am currently on the look out for a good trampoline for the kids. will give them a call. Thanks for the review!

verified email - 01 Aug 2013

I purchased a 12ft Universal Trampoline from Big Air 2 years ago. I have to say it is fantastic. I have teenage children and have had the trampoline put through some rigourous work outs. No problems at all. it has even had approximately 12 teenagers sitting (not jumping)on it at one time and it handled the weight with no problem.
My overall experience with the company has been marvolous, from customer service and the trampoline itself.
I would highly reccomend this company to anyone.

Approximate cost: $319.00

verified email - 01 Aug 2013

I purchased a 12ft Big Air Extreme Trampoline from Big Air Trampolines & was pleasantly suprised by the whole experience. It's not often that you receive such a professional but personal service especially from an Online Retailer these days. The Customer Service department was happy to take my call & answer the additional questions I had prior to purchasing the product. I have now received the Trampoline which is fully assembled & looks great & the kids love it! I don't expect to have any issues with it in the future however if I do, I was assured by Big Air that I would be looked after in which I have no doubt. Just wanted to share my great experience :)

Approximate cost: $349

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