1 review about Billy Hyde Music

verified email - 26 Jul 2023

Sold my guitar after I bought it!!!

don't buy from these people

Spent a week talking and organising buying a guitar. I paid in full. I got no updates for days so I chased up only to be told it was sold to someone else!
Didn't even have the decency to call me to tell me. I had to keep calling! Disgusting!!!
Then they said would i like to have the money go to another guitar!! seriously!! you want me to spend more money at your store!! no way!!!
I will never buy from you again!

Update: we sold the guitar we wont tell you when but go away! we can't help you anymore! nice customer service

Update 2: After a backwards and fowards they finally admitted (by mistake) I paid and they received my money but, yes! they sold my guitar after! their reponse: again, go away

They broke Australian consumer law and they don't care. Nice!

Approximate cost: $800

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