Biome

4.7
based on 157 reviews

Customer Approved
“We make customer
service a priority”

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157 reviews about Biome

verified email - 12 Jul 2012

best service I have received with internet shopping, delighted with my free gift and free shipping (conditions apply) will definitely use this site again

Biome 12 Jul 2012

Thank your wonderful compliments. We are very happy you had a good experience shopping at Biome online store and we look forward to serving you again in the future.

25 Jun 2012

My online order arrived promptly and was well packaged to protect the contents. I will definitely do more business with this store! Highly recommend them!

Approximate cost: $70.00

Biome 25 Jun 2012

Thank you for taking the time to leave your feedback on WOMO for Biome Eco Stores. We appreciate your positive comments and we look forward to serving you again in the future.
Kind regards,
The Biome Team

verified email - 20 Jun 2012

I love shopping with Biome and know that my choice of gift or product will be an ethical one, supporting local industry.

Approximate cost: $50

Biome 25 Jun 2012

We love that you love to shop with us! Thank you for taking the time to leave such a positive review on WOMO. It helps us to realise we really can make a difference in the world by providing good service and ethically sourced products. Thank you for choosing Biome so we can all make a difference!

Kind regards,
The Biome Team

gregp6 11 Aug 2012

I will have to give your products ago as my new partner is in to eco-friendly products. I will buy some and surprise her!

verified email - 16 Jun 2012

I found this store by while looking for fair trade items to purchase. They are more organised than other on line stores and i loved the helpfulness shown by one of the staff members who I spoke to on the phone.The goods arrived very quickly and were packaged using recycled materials. What a great green company.

Approximate cost: $100

Biome 18 Jun 2012

Thank you for your wonderful feedback. We appreciate you taking the time to share your thoughts. We strive to give good customer service and it's always helpful to know our customers are happy. Thank you for being a valued Biome customer.

verified email - 14 Jun 2012

great experience everytime i go to store. Attentive and helpful shop assistants but also let you browsw. Proves you can get ecofriendly and fairtrade products that are stylish and reasonably priced. You can guarantee it will also be a unique gift if you are buying something for a gift.The shop also has the most amazing selection of books and magazines.

Biome 15 Jun 2012

Thank you for taking the time to provide your feedback on our store's service and product range. We usually get reviews on our Online store, so it's fabulous for the staff to receive such a kind review and hear that we are making people happy. Thank you again.

verified email - 06 Jun 2012

Highly recommended for those that are conscious of the environment and the future environment. Love the range, offer and service and amazingly fast delivery.

Approximate cost: $50

Biome 06 Jun 2012

Thanks for such a great comment. We work hard to ensure our customers are happy, so we love to receive your feedback. Thank you for being such a great customer.
The Biome Team

verified email - 29 May 2012

Prompt, welcoming and very friendly service. I also shopped around for prices and Biome was the cheapest for the product I bought (glass drink bottle), although they weren't the cheapest for other items. Love the philosophy and the range. Combine the brilliant service with fast delivery and I'm pretty impressed with the overall experience. Highly recommended!

Approximate cost: $50

Biome 30 May 2012

Thank you very much for taking the time to give us your feedback. We deliberate a lot on the pricing of our products and aim to always be competitive at the Recommended Retail Price or less.

If you happen to find an item that is more expensive on the Biome website, please contact us as we may be able to match that price for you.

Our aim is to support small eco-businesses so that they can increase their volumes and hopefully lower their costs and in turn their prices. Our philosophy is to offer products that help you to "buy quality, less often" while still trying to be competitive.

09 May 2012

I am obsessed with Biome. Great products at great prices. There sale items are a great bargain. Service is super fast and so easy. Always updating the site with new products to!

Biome 30 May 2012

It's always so nice to receive feedback like this on our service, products and pricing. We are always searching for innovative, reasonably priced eco friendly products that make a difference to the Planet and our health. Thank you for taking the time to leave your comment.

Anonymous
verified email - 07 May 2012

My purchases have been via phone & on-line. Great service, rapid dispatch & delivery. Love the environmentally friendly products

Biome 30 May 2012

Thank you for your encouraging comments. We are always very motivated by feedback such as this. We strive to provide good customer service, fast dispatch and great eco products, and these comments encourage us to keep providing our customer with great service.

verified email - 26 Apr 2012

I ORDERED 3 LARGE GOODBYNS, TWO COLOURS ARE NICE STRONG COLOURS - BRIGHT PINK AND BRIGHT ORANGE. BUT THE OTHER ONE PINEAPPLE YELLOW SO PALE. NOT REALLY LIKE THE YELLOW COLOUR. BUT I FEEL LAZY TO RETURN BECAUSE I HAVE TO PAY FOR POSTAGE..

IT'S MY FAULT ANYWAY, I AM JUST GOING TO KEEP THEM. TWO OF THE NICESTS ARE FOR MY FRIEND'S ORDER. BUT OTHER THAN THAT, YOUR SERVICE IS EXCELLENT FAST AND ACCURATE. THANKS BIOME.

VERA LOHANDA

Approximate cost: $120

Biome 30 May 2012

Hi Vera, Thank you for taking the time to leave your feedback about the 3 Goodbyn Lunch boxes you purchased from Biome. We are sorry to hear that you were not happy with one of the colours. We offer a 30 day exchange, so if you would like to return it for a different colour we are happy to exchange it for you. It is also very helpful to receive feedback such as this, as it helps others to know how the products look in reality. We will enter your comments on the Biome website under this exact product to ensure others are aware of the light colour of this lunch box. Thank you for being a valued Biome customer.

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