Biome

4.7
based on 157 reviews

Customer Approved
“We make customer
service a priority”

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157 reviews about Biome

22 Jun 2011

What I purchased from Biome is excellent and I cannot be happier with my items. The online shopping experience was easy and my items were delivered quickly. Customer service is great with good communication via emails to let me know that my order was received and when it would be shipped. I highly recommend Biome.

Biome 30 May 2012

We are so happy to hear that your shopping experience with Biome Eco Stores is good for you. We strive to provide good customer service and love it when we get feedback like yours. Thank you!!
We apologise for our late reply, but hope that you are still enjoying your Biome experience?

verified email - 19 Jun 2011

Ordered a couple of Kleen Kanteen water bottles through Biome, they arrived within a couple of days. Packaged really well with useful info. Have always been really impressed with the service provided from Biome and the quality of the products they stock.

Approximate cost: $60 (including postage)

Biome 30 May 2012

It was lovely of you to leave a message about Biome Eco Stores last year. Sorry for the late reply ;-) We are just following up to make sure you are still enjoying your Klean Kanteen water bottles?

verified email - 11 Jun 2011

excellent products, fast delivery and great customer service. Would definitely recommend - and as an added bonus, all their products are eco-friendly and sustainable.

Biome 30 May 2012

Hi Lieshah,
Thanks for taking the time to leave your feedback on WOMO for Biome a while back. We were happy to hear you like our eco friendly range of products and hope you are still enjoying your shopping experience. Please remember we are open to suggestions and welcome your comments any time.

verified email - 09 Jun 2011

I have shopped with Biome in-store and on-line several times with confidence, knowing items are delivered quickly and in excellent order. Their staff are friendly, understanding and knowledgeable. Am impressed with their huge line of green friendly products. A small issue with one product was resolved quite well.

Biome 30 May 2012

We were very happy to see you have a good experience every time you shop with Biome Eco Stores and we are just checking to make sure things are still going well when you place your orders with us?

verified email - 27 May 2011

I have placed several orders with Biome, all delivered in a timely manner and without any problems. They have a great range of quality products and I have and would again, recommend Biome to my friends.

Biome 30 May 2012

Hi Linda,
Thank you for taking the time to leave your wonderful comments about Biome Eco Stores on WOMO a while back. We are happy you enjoy our products and service and hope we are still living up to your standards?
The Biome Team

verified email - 19 May 2011

I use the online service offered by this store. They have a great range for all aspects of my life, are well presented and good value for a speciality range. I recommend them to my family, friends and work mates.

Biome 30 May 2012

We were very happy to hear that your shopping experience with www.biome.com.au is a good one for you. We are also very grateful you recommend us to your friends and family and hope you are continuing to enoy all of our great products?

verified email - 13 May 2011

I've ordered from Biome twice online. The website is easy to use and the shipping is very fast. The product descriptions are clear and accurate and they stock wonderful products!

Biome 30 May 2012

Thank you for your lovely comments about Biome Eco Stores that you placed a year ago. Sorry for our late reply, but we are hoping that we are still living up to your expectations and you are still enjoying your shopping experience with us?

verified email - 11 May 2011

This is about the 3rd time I've ordered from their online shop and as per usual service was exceptional. Item was posted same day and got it the next. Gotta love businesses that treat customers like they are special.

Biome 30 May 2012

Hi Craig, this is just a quick, but late note to say thanks for the positive feedback you posted about Biome a year ago. We work very hard to ensure our customers have a good experience when they shop with us, so we are always grateful to hear that we are doing a good job.

10 May 2011

Every order has been prompt and the one and only time there was a small problem it was dealt with very professionally.

Biome 30 May 2012

Thank you for taking the time to post your positive feedback on Biome Eco Friendly Lifestyle Stores a while back. Please accept my apologies for the late reply. We are very grateful you took the time and we hope you are still having a good experience every time you shop with us.

verified email - 10 May 2011

I have been purchasing from Biome by internet order and postal delivery for a couple of years and have always found them to be absolutely fantastic to deal with. They have a wonderful range of products and I love looking to see what new items they have added to their range.

Have never had any problems, items arrive promptly by mail, lovely people to deal with - everything you could want from a business and their products are just great, earth and human friendly.

You can feel confident purchasing from Biome!!! I just love getting my parcels and have never been disappointed with ANYTHING I have purchased from them. Love their bamboo fabric wraps - have one in nearly every colour available now!

Approximate cost: $300+

Biome 30 May 2012

Thank you so much for the kind feedback for Biome Eco Stores you left some time ago. I apologise it has taken us this long to respond, but we still appreciate the time you took back then to leave your comments. We hope we are still living up to your standards.

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