Our 15-year old carpet has been buckling and starting to look like a crinkle-cut chip, so we contacted BMS Floor Coverings to have it re-laid. (Apparently, this problem is not unusual, because over time, the glue backing on the carpet dries and hardens, meaning that the carpet won't lie flat.)

Brent was prompt and pleasant to deal with, and our carpet is now looking good. Re-laying the carpet in two small rooms took about an hour (for two men) and cost $200.