First tried out this place after getting a gift voucher. I probably wouldn't have gone without it, cause it is kinda expensive (to me) and more than I would typically spend on my hair, but I guess it is one of those places that make me think 'you get what you pay for'.
The service is great, the staff are professional and friendly, they are awesome with the pamper element of treatments and they do a wonderful job with all things hair. Left with fabulous hair and feeling great.
Have subsequently been back a few times - not every time I get my hair done, but those times I really want to walk away feeling amazing, this is the place I go.