Brakes Direct

check icon 4.2 (26)

Business details

Opening hours

Monday:

8am - 5pm

Tuesday:

8am - 5pm

Wednesday:

8am - 5pm

Thursday:

8am - 5pm

Friday:

8am - 5pm

Saturday:

9am - 2pm

Sunday:

Closed

Public Holidays:

Closed

Service awards

Reviews (26)

Write a review
verified email - 25 Nov 2023
Terrible

Pay a few thousand dollars and wait over a year with no communication, scammer, fraudster and down right should not be in business.

Approximate cost: $4000

benm382 14 Mar 2024

Did you have any luck recovering funds or launching any type of action against this person/business?
It appears I'm in the same boat...

aggrevatedo 14 Mar 2024

@benm382 - yes, I was lucky - I following the QCAT Queensland Civil and Administration tribunal process, and got my money back one week before he put the business into administration/liquidation. You would now have to follow up with the administrator - according to that he owes nearly $1-million to businesses and private buyers. So I would contact B&T Advisory who are the administrator and get onto that.

benm382 14 Mar 2024

You legend! Thanks for your help!

verified email - 10 Oct 2023

they will take your money but thats about it.

verified email - 24 Aug 2023

Extremely poor service. There is very little communication, the reasons for delays sound more like excuses. No real commitment to the customer

verified email - 06 Aug 2023

DO NOT BUY FROM THIS COMPANY!!!
I needed a set of brakes that were guaranteed to be delivered in two weeks. I even paid a premium for this to be the case. The date for delivery was 2 months ago and I have to go through Qld ministry of fair trade to get my money back as the seller will not respond to anything. please read the this and take notice before you lose 2.5k

benm382 14 Mar 2024

Did you have any luck recovering funds or launching any type of action against this person/business?
It appears I'm in the same boat...

verified email - 19 May 2023

Steer clear of this Company
Placed an order and never got part
Then I cancelled the order to get my money back not even interested

benm382 14 Mar 2024

Did you have any luck recovering funds or launching any type of action against this person/business?
It appears I'm in the same boat...

verified email - 05 Jul 2021

I purchased a set of front DBA rotors for a customers Rav4 but unfortunately there was a delay with shipping from the supplier in Sydney. These guys knew I needed them to ensure this car was able to be back on the road in a timely manner. They went above and beyond to source and supply a set locally. and got them to me in overnight. Awesome service all round. Thanks guys.
Cheers
Todd

Approximate cost: $220

verified email - 03 Mar 2015

Great customer service deserves an excellent wrap. Cannot emphasize enough the customer service that Greg and his team offer. Brakes were sent out on Friday evening and received Monday afternoon !! Cannot recommend Brakes Direct enough smile emoticon
Thanks again! Cant wait to get my Alcons woo!!

verified email - 28 Jan 2015

Unbelievably quick, I ordered midday 20/1/15 and they were waiting on my doorstep 5pm next day IN RURAL SOUTH AUSTRALIA!
I highly recommend and will use again.
Thanks guys!

verified email - 28 Jan 2015

I've bought quite a few things from Brakes Direct in the last couple of years... Consistently the best service ever, awesome pricing, and they go the extra mile to help you out, especially if you get stuck! Can't recommend these guys enough. You won't be disappointed!

verified email - 19 Jan 2015

Just a quick email to say, thank you for solving my Harley dual pedal braking quandaries.

Your service, advice and freight response is impeccable.

I really appreciate the honesty and service you provided me.

The Protex valve arrived Friday, safe and sound.

Many Thanks!

16 Jan 2015

Spoke to very knowledgeable staff, received the best advice and was supplied with premium product in a timely manner. Will highly recommend doing business with these guys.

verified email - 16 Jan 2015

Great to deal with through email and were patient with the payment issues I had. Will deal with you guys again :)

16 Jan 2015

Greg and his boys go above and beyond when I made my purchase. Great prices AND service - we now all know where the dealerships and independents go!

Approximate cost: $200

verified email - 15 Jan 2015

Picked up a set of DBA T2 rotors and pads for my Mitsubishi Challanger. Cheap Fast delivery and they were a perfect fit.What more could you ask for

verified email - 15 Jan 2015

Rang up and ordered a full set of rotors and pads, took less then 5 business days from order to delivery! Great price and very speedy delivery. Definitely recommend these guys if you're wanting to replace or upgrade your brakes.

14 Jan 2015

Ordered 5PM Monday, arrived 1PM Tuesday in Adelaide! Anybody wanting quality brakes at great prices and free delivery in Australia use these guys! Great service!

verified email - 14 Jan 2015

Friendly knowledgable advice, super-fast shipping and great customer service all round. Thanks Greg, Matt and Co. Will be shopping with you guys again in the future.

verified email - 14 Jan 2015

Great company and people to deal with, been using for years and their customer service is always exceptional!

14 Jan 2015

Why shop anywhere else? These guys have the best deals and the best service/advice! Thanks again guys 10/10

verified email - 14 Jan 2015

Received well-packaged goods in less than 24 hours from Queensland to Melbourne. Props to Matt for his excellent customer service and prompt responses. Would easily recommend/10.

14 Jan 2015

Long time client of GSL/ Brakes Direct. Always good, never an issue, not worth price checking any more as they are always on the ball.

verified email - 14 Jan 2015

Ordered Monday afternoon 14/4. Received Tue morning 15/4 in ADELAIDE!!
You can't get any better than that!

verified email - 14 Jan 2015

Just great service, overnight delivery to my door and so price competitive. Using genuine brands, like DBA shows that brakes Direct actually cares about what they sell.

Matt and Greg have been super helpful with previous purchases too matching up what was too hard for other suppliers, they got it done with the right product every time.

verified email - 14 Jan 2015

Top blokes!! Spoke to Greg on Facebook a few times then phoned him at 8pm while he was still in the office to talk about my issues. Had all the time in the world to help me out and go through what will/won't help. Can't rate them high enough.
Thanks again Greg!!

verified email - 14 Jan 2015

Third time using Brakes Direct and can not give these guys a better review! Greg is awesome and full of advice and has never let me down! Recommend to everyone I know!

14 Jan 2015

I've used Greg and his team for close to 8 years now. When it comes to Brake Solutions there is no one better in Australia.

I highly recommend him and his team.