The first time I went there for lunch with a friend, we ordered off the blackboard menu and waited 45 minutes to receive our meal, which meant that we had to scoff down our meal in 10 minutes so we could get back to work on time. Thinking this may just have been a one-off experience, we ventured back there a second time and ordered roast of the day off the blackboard menu. This time we wasted our entire 1 hour lunch break, only to be told by the waitress that our meal was "given to someone else by mistake" and there was no more roast left!!! The place was virtually empty, so I fail to see how they could have mistakenly given our meals to anyone else. Needless to say, we shall never, ever go back there again! My friend went back to work hungry, and I popped into the Wing Wah chinese restaurant where I was served with a hot takeaway meal within 5 minutes of ordering.