2 reviews about Brisbane Airport Parking

verified email - 12 Mar 2015

Disgusted with the service I received from BAP. I had an expensive sports car that I had hoped was in good hands. I distinctly explained the alarm system and left it with them to take care. Take care they did not! They set the alarm off but instead of calling me, made their own decision to cut the wires and leave it unarmed over the long weekend I was away. When I got back, they had the audacity to deny any responsibility and I ended up having to pay a hefty bill to get my alarm reinstalled. On top of that, due to all the people hovering over my car, it was filthy with finger prints and muck all over it - not just dirty. I ended up going to the Ombudsman for a refund on alarm costs but man, it was a long protest and the owner was an a-hole the whole way through the process. NEVER, NEVER, NEVER used them again for this purpose and happy to share this.

verified email - 19 Nov 2012

Book on line and save!!! If only it was true. True, I did save $20.00 for a 2 week park while travelling but they charged me again on exit. A $179.00 overcharge. This overcharge has taken over 3 weeks to be corrected due to a 'computer error'. So the parking was fine, the pre booking was fine, the overcharge and hassle to get the money back was not fine. They have a monopoly at the airport. You don't have any choice other than them for airport parking. But overcharging by that amount and taking over 3 weeks to refund, I'm surprised they are even in business at all.

135486564986 19 Nov 2012

Thank you for the review. Will keep that in mind.

mels31 12 Mar 2015

Yip - had a major issue with this company and my High End sports car many years back now - NEVER, NEVER again have I used them.

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