Brisbane Livewell Clinic - Wavell Heights

3.7
based on 3 reviews

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3 reviews about Brisbane Livewell Clinic - Wavell Heights

verified email - 20 Feb 2024

Thrilled with hypnotherapy

I've never had Hypnotherapy before but Jeremy Walker at Brisbane Livewell Clinic was amazing! He has such a calm speaking voice and I immediately trusted him and felt comfortable with his presence. He helped me overcome my anxiety in only a few sessions, and I know I can go and see him anytime if it starts to creep back. Definitely recommend everyone should give Hypnotherapy a go.

Approximate cost: $220

verified email - 06 Jan 2024

Fantastic for men and women!

My wife and I both go to the Clinic at Wavell Heights. The staff are friendly, and the Practitioners very approachable and know what they're doing. I saw Colleen, the Naturopath, for a DNA Test and to help with Digestion issues. She has helped me greatly after just 3 visits. My wife has seen their excellent Dietician and also had several relaxing massages. Strongly Recommend.

verified email - 18 Apr 2021

Paid for a genetic test (quite expensive)and had an appointment for 3 weeks later to get the results. Paid another consultation fee only to be told that the test was not back! Later was told that the test had failed and the reasons were either I ate or drank before the test (which I didn’t) or I was on medication that I had not told them about (which I wasn’t)! The naturopath said out of countless tests over 4 years, that mine was the only one that had ever failed! So basically blamed me for the failure. Extremely dissatisfied, disappointed and feel as though the whole thing was a scam! I also felt as though I could not continue attending a clinic that I had lost all faith and trust in.
When I asked for a refund they said the test was done by a third party company and I couldn’t get a refund! Even a refund of the second consultation fee, where I was told that the test was not back, would have at least been something! Total scam in my opinion.


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
chrisv465 10 Sep 2021

Hello Robyn. While it is correct that we left you feeling disappointed, it is also true that you did receive a refund of the testing fee and a heartfelt apology from our owner, who then made changes with both the testing company and the practitioner.

robynr184 13 Sep 2021

So this is the response from the clinic "Hello Robyn. While it is correct that we left you feeling disappointed, it is also true that you did receive a refund of the testing fee and a heartfelt apology from our owner, who then made changes with both the testing company and the practitioner. "
WOW WOW WOW! I did receive a refund but it was AFTER I posted this review, prior to that I was told there would be NO refund! This business is still taking ZERO accountability!!!!!

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