I have frequented this store to complete our house renovations. The service is usually great once you can get someone. Watch out for Saturday/Sunday between 9am-4pm, the traffic is terrible! A lot of the staff are more senior and will give you great advice where required. They are also very reasonable when returning gear you don't need - no questions asked. I would recommend Bunnings as they constantly have the lowest prices, and if they don't - they'll beat another price by 10%. My tip, get in early if you are going on the weekend