4 reviews about Burnside Budget Tyres

Anonymous
11 Mar 2020

Very pleasant experience from this small family owned business. They were so helpful I was referred to him by a friend who advised me to go there. I thought I needed 4 tyres but was pleased to be told I only need 2 tyres at present, can't get that service anywhere, They also do the little things behind the secene that other tyre stores don't do. They cleaned the bead of my rims which i have never seen done before to prevent leaks, properly balanced wheels not static balanced and tention wrenched my wheels and not just rattle gun them up so tight that i can't get them off. Highly recommend

verified email - 05 Dec 2019

What a great company to deal with.
Easy to deal with, good service, competitive pricing. Even pointed out other issues with the vehicle. Thank you Guys.
Rae - Kluger

16 Jan 2017

great. prompt service and cheapest price around on a good quality tyre. couldn't have be more helpful. thankyou for good old fashioned professional service.thankyou for treating me with such good professional service. The last place I went to ripped me off big time and treated me as a dumb woman. I commend you on your service. I will be recommending you to all my friends. the cheapest and cleanest tyre store I have ever been to. again thankyou

verified email - 01 Nov 2014

Lied to and given incorrect sized tyres! Purchased 4 new tyres from Burnside. On arrival, was greeted ok and after inspection of tyres, informed that I had incorrect tyres on my car (wrong size) and was told I was lucky not to have had an accident as I would not have been insured! Actually thanked him for being honest (should have thanked him for lying to me!) as I said to him I get ripped off when it comes to my car as I'm female.

Burnside put on correct size tyres (discovered they are wrong size but more expensive when I got home) on my car, took my money and I left. No mention of checking spare tyre (they didn't), no wheel alignment (none done) nor wheel balance (not done), just 4 new tyres. Had to take my car elsewhere to get wheel alignment and balance (extra cost) but still stuck with an old spare as I can't afford to buy a new tyre.

Once home, checked my User Manual (located in my glove box) to discover I had the correct size tyres on my car, Burnside had put the WRONG size on my car. Long story short (afternoon spent on phone to insurance company and visiting other tyre companies), I'm still insured as car meets roadworthy standard, they lied to me about insurance coverage. Oh, and my speedo shows the incorrect speed!!

Emailed Burnside and explained my concerns and how I felt disappointed and I would provide my experience with other people, NO RESPONSE and I gave them 2 weeks to respond! Suggest if you are female, stay away as they will take you money, lie to you and provide barely any service plus the wrong size more expensive tyres! So disappointed as I went there due to my fiancé receiving good service last year. Guess they only look after males and rip off females. For the record, I dealt with the owner of the company so they can't excuse their staff!!!
Type of tyre is acceptable for the price I paid.

kristianneleew 01 Nov 2014

thanks for your review, was considering going here to get some tyres for my commodore but seeing as im a single mum myself I think I will steer clear from this one. :)

cheryll147 11 Mar 2020

You say you dealt with the owner of the company, sorry I find this very strange as I KNOW the owner doesn't even work in the store

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