I was stressed out when my classic MG was damaged through no fault of my own in a car park. I'd heard through members of my car club about the quality work that Burwood Panelworks had done to some members cars, so I contacted them for a quote. Adrian took total care of me and my car, handling my insurance and repairing my MG to a standard of finish that I cannot fault, in a timely manner. Like my car club friends, I would have no hesitation in recommending Burwood Panelworks for outstanding service and workmanship.
I required a new bumper bar for my focus, and new I couldn't go through the insurance (for many reasons), so I went to see the guys at Burwood Panelworks, after reading many positive reviews on this page. I was not disappointed. Paul was so easy to talk to and very helpful in trying to find the best deal on new parts. He even came to pick up my car from my house while I was interstate.
What a gentleman! Thank you Paul for your fantastic customer service - and my car looks as good as new. Highly recommend :)
Approximate cost: $2000
Adrian gave me expert advice and was very obliging. He made me feel comfortable and offered excellent customer service. Thanks Adrian, above and beyond the call of duty!
Approximate cost: $0
My car got hit while parked. And I was helpless as to what to do. Since my car was on third party, I was told I could not get the claim from my insurance provider. I found Paul's details when i was googling. After reading all the good comments about him, i gave a call to him. I cant speak highly enough of him, he was very helpful, and he put me on the right direction, and explained me what i need to do. Im so very happy and grateful to Paul for helping me out and I will definitely recommend him for an ny panelwork jobs. Thank you so much , Paul
Nothing is to much trouble for these guys and they do a perfect job every time! So few businesses have the passion to exact such fabulous results in what they do :)
This is the second time I have gone with Burwood Panelworks the last time was 6 years ago. This time with a self-inflicted damage to the driver side door. Same great friendly service from Paul and he even tried to look for a second-hand door to try to keep the price below excess. Even though he could not find it, I appreciated his willingness to help. The work was done with insurance - fuss-free and great results. Thanks again Paul. CWN from Mount Waverley
Had only had my new car for a week before it was damaged in a car park, these guys helped me through the claim process and got my car back to me in a couple of days. You can't tell it's been repaired, the job is fantastic and the free loan car was a real bonus
Approximate cost: $1500
I recently had my 6 month old car repaired by Burwood Panelworks. I can't believe how good the car looks now. I was heartbroken to have damaged it, but now it looks as good as new, if not better. Every care was taken to keep the car clean and you would never know it had ever been in an accident. The metallic paint looks great and the colour spot-on. In addition to having received an excellent job, I was also talked through the insurance and repair process and felt at ease the entire time. I really appreciated the clean, reliable loan car too. I would recommend this small business in a heartbeat. Top marks to Burwood Panelworks!
I had a small car accident and took my car to Paul for a quote. It was cheaper to have the repair done through insurance, which Paul was fine with. He was great in explaining not only the repairs that needed to be done to my car, but how to go about doing so through insurance and how to still use him as a repairer. He was polite, explained things well in person and in email and I felt he was being perfectly honest and upfront the whole time. He also had my car ready at the time promised even though something unexpected came up, and was happy for me to drop it off/pick it up at my convenience. Additionally, the free loan car was great. A sturdy Lancer that was clean and easy to drive. Fantastic friendly service that I was very happy with. Can highly recommend these guys.
I found burwood Panelworks on womo and decided to give it a try. I wanted to fix some cracking paint on my bumper before I trade in my car. Paul gave me a quote to replace a new bumper and explained to me if i get it fix without replacing the bumper same thing will happen again. Paul is very kind and helpful and give me some information about another business do bumper repair. As I was trading in my car so I decided not to replace the bumper. Even though he didn't get my business this time but I will definitely go back next time if i need something fix. It's really hard to find someone who is being honest and so helpful these days. Thank you paul
Approximate cost: $0
After reading wonderful reviews, I decided to give burwood panels a go at repairing my car. I received constant up dates, a loan car for the whole time. I was extremely happy with the out come. You will not regret using burwood panels, as I will be a long time customer if, I ever have another car accident. I would like to mention paul has a small business, and is gracious and generous enough to provide a loan car. Please look after the car, its a small thing to do, for a wonderful company. Many thanks paul
It was pure luck that I came across Burwood Panelworks. Paul was friendly, kind, and empathetic to my financial situation. He went over and above with trying to give me the best possible deal.
Being a young naive female about cars, I'm always worried about being ripped off. At no point was I worried here, Paul took his time to explain the costs with no jargon in a way that was easy for me to understand.
I have no hesitation to recommend anyone to this business, and I personally will never go anywhere else.
I brought my Civic to Burwood Panelworks to get a number of my bumper's dents and scratches fixed up and Paul gave me a fantastic price on the repair.
The bumper was fixed up within a couple of days and it looked brand new. Not only was the price great, the quality of work was also amazing!! Paint matched the rest of the car perfectly. They also lent me a courtesy car for those couple of days at no extra cost. Paul's customer service and attention to detail are also the best.
You won't get anyone more honest than Paul and his team. Highly recommended!!
A flat tray ute was backing to my car and hit the right rear panel while is parked and i found Burwood panelworks have excellent customers review online and their website home page shown that how they replaced the left rear panel of the black mercedes coupe which that panel is spot weld onto the body shell and i knew they are one of the best in Melbourne, and also i was very lucky AAMI accessor allowed me to take my car to fix at Burwood panelworks and my car came back like brand new and Paul have done a super excellent repair job for my car and i am super picky person and i am honest you can't tell that area have been damage at all, Paul have done an amazing job and i am very much appreciated his effort, thank you very very much Paul, keep up your excellent job and top customer service, thanks again.
Approximate cost: $2000
After failing to pay my insurance on time and then having a accident a family friend reccomended this buisness to fix my car.
The car came back like new, a smaller company is the way to go in regards to quality and service.
Thanks guys.
Approximate cost: $900.00
I took my car to Burwood Panels and Paul gave me on the spot service and examined my car thoroughly and I received a full detailed quote within an hour of getting home. He was very helpful and honest and gave me very sound advice. I am happy to recommend Burwood Panelworks. Thanks for the great service Paul.
Bit of a sad story regarding my car - I was the victim of a hit and run in a shopping center car park a few months ago and I had to do an insurance claim. After checking out the reviews on WOMO i decided to give Burwood Panelworks a go. They assessed my late model Subaru STI and emailed me a decent quote very quickly. The guys knew what they were doing and the car came back looking better than ever. Paint match was perfect and I have metallic paint.
A month later someone hit my car again, in almost the same area, this time i was fortunate enough to have the guys details so I took my car back to Panelworks. Again these guys did a perfect job. They walk you through every step of the job and if in doubt will always contact you. Lucky enough to be given a loan car too on both occasions.
Highly recommend anyone with any damage considering repair work. Burwood panelworks share a passion of cars and will treat you professionally every way.
2 weeks ago, my son damaged his 1st car. The driver door was badly damaged including the front panel. The car was only worth $6000 and it would have been unwise to spend a lot of money repairing it. By this time, my son was already out of pocket for his own 3rd party excess, so he had to watch his dollars. We read the reviews on WOMO and gave Paul a call. We met him that same afternoon. Paul gave us all the options and we decided to go with his suggestions. He locate a door similar in colour, repaired the damages and all this cost under $1000. My son had his car back in less than a week. The reviews were accurate, Paul and his team were fair, easy to talk to and the job really well done. Thanks Paul and all at Burwood Panelworks !
Approximate cost: $1000
I recently had a new bumper bar fitted to my 2000 Toyota Celica. Based on all the recommendations, I ended up chatting to Adrian. He did an absolutely superb job, dropped me off to get a rental car (all theirs were out at the time) and was a total professional. The quality of their work is outstanding and reasonably priced. Adrian even buffed out some bad oxidization I had on one headlight. I would not hesitate to 110% recommend Burwood Panels. You guys rock! Thanks so much :)
Approximate cost: $550
I went there because of the reviews I had seen on womo. There are definitely cheaper places, but the entire time these guys were working on my car I felt completely comfortable. Paul kept me up to date with the progress of the car and had it ready very quickly. I do not regret the money I spent at all.
I also lost a nice pen in one of their loan cars, and they took the effort to track it down. Very honest and reliable. I would definitely recommend these guys.
Approximate cost: $1,310
My wife accidentally slightly damaged the front bumper of her Honda CRV and Paul assisted in choosing the right repair option. Not only was the repair done very promptly but at an amazing price. If only more panelworks were more like Burwood Panelworks.
After my car was rear-ended in a parking lot, Paul replaced the license plate light in five minutes and didn't charge! In addition he gave a quote for the total repair which I haven't had done just because of the excess.
Then when I was having problems with Brighton Toyota (for details see there) he checked out my car - again didn't charge - and was able to tell me that the repairs they wanted to do were completely unnecessary (as I had suspected). He saved me almost $2000.
I would go to them for all my service but unfortunately they just do smash repairs which I hope not to need :)
Approximate cost: $0!
My car was ran into, so I took it to Burwood Panelworks (after reading so many positive feedback from happy customers) for a quote. I liked the professionalism shown and accepted the reasonable quote. So thrilled to get my safe and reliable car back within the time and cost quoted, thought I should spread the news. Also, thanks Burwood Panelworks, for the courtesy car!
A gem of panel beaters. Excellent service and reasonable price. These guys take care in their work.
Approximate cost: $100
Brought my mercedes C200 CGI recently to get the roof and rear bumper fixed at Burwood Panelwork. I accidentally reversed my car while my garage door is closing, ended up chopping the shark fin antenna off the roof (cause some serious damage to the roof).
The quote that i got from Burwood Panelwork was very reasonable, did an excellent job too. Ended up only cost a fraction of what Charlie Battisti Panel Work in Nunawading quoted me.
Adrian was very friendly and patient. Highly recommended!!!
Brought my car in to fix a dent or two on my rear bumper.
Picked up the car the next evening. Much sooner then expected. I was running late picking up the car and they kindly waited for me for almost 45 mins.
I am amazed by the skill and work done. Absolutely no trace of the damage, as good as new if not better.
Adrian is very friendly and helpful. Love to see him again, not at this workshop but at the bar over a beer.
Highly recommended
After going to a few places to get a quote for the damage done to my car, the people at Burwood Panelworks were by far the most accommodating, friendly and helpful guys that I've visited. They even guided me through the tricks that the insurance company later tried to pull on me.
As a Japanese sports car owner, they made sure that only quality parts was used to repair the car, which included ordering some parts from Japan. The repair job done to the car was amazing and it looked brand new! A real quality work
I really do recommend them to anyone. Thanks again!
Absolutely amazing people (Adrian & Paul)...recently got my Mercedes repaired with them...its hard to beat them on Quality...Honesty..Competitive Quotes...Courtesy Car and above all super friendly service...did a bit of shop around and found them to be one of the best..very happy and definitely going back and highly recommended...
Cheers
Approximate cost: $950
I am absolutely amazed. I drop my car off in the morning, early afternoon they call me to collect it! I was expecting it to take a few days! and my car has never looked better!!. 15/10 Service. Id love to go back - but i hope im not in an accident! Ill know where to go when i do though!
My car was damaged in the March Hailstorm and at the same time I had a dent from a minor accident. Paul Pavel from Burwood Panelworks was really helpful and friendly. He coordinated everything with the insurance and also the PDR specialist to repair the car, even though PDR was not under him. He gave me a courtesy car during the whole repair period and kept me up to date. In my opinion, he gave such GREAT customer service he made the whole process so much easier and pleasant. And the work done was fantastic .... the car came back looking newer and shiner than ever. Thanks, Paul ! ... CWN from Mount Waverley
Approximate cost: $Insurance