Buyer Solutions Australia Pty Ltd

check icon 4.9 (14)

Reviews (14)

Write a review
16 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Listened to what we wanted
Provided good feedback
Happy to answer questions
Made a laborious process quite easy
Helped with renovation ideas

Could not fault

20 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would highly recommend Janet and her team at buyer’s solutions. I am a young female first home buyer (competing with downsizers and couples) and had previously felt very manipulated by real estate agents.

Janet puts you first as her client and will go above and beyond- she is contactable at any time, friendly, honest and prompt with her service. She is detail orientated, ensuring you are fully informed before buying the property you want (she saved me from buying a lemon of a property that was incorrectly marketed earlier in the year).

She saved me time, energy and stress by not only finding me my first home within a month, but organising all building inspections, conveyancing, researching surrounding areas and negotiating with agents on my behalf- saving me approx 15% compared to other sales in the area. She is worth every penny!
I have and will continue to recommend her to my nearest and dearest.

26 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have worked with Janet on several occasions and her advice and knowledge is outstanding - thank you Janet :-)

verified email - 08 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My husband and l first used Janet and Buyer Solutions in 1999 to buy our home. Without Janet’s knowledge we would not have secured the house due to bidding wars. Since then she has successfully purchased two investment properties on our behalf and also a house for my parents. So when a few years later Janet told us the business was expanding into managing rental properties we didn’t hesitate to give her all our business. There has never been problems gaining new tenants and any maintenance issues are immediately resolved.
We would highly recommend Janet and Buyer solutions in every facet of her business.

07 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Before appointing Janet and her team I had been to two other Buyer's Agents, both highly recommended. After a very short while both stopped returning my phone calls, no explanation, just dropped off the edge of the planet. I don't think Janet had had a lot of experience buying Factories but she took to it like a duck to water. Janet's contacts within the real estate industry are extensive and she learnt very quickly. I was very demanding in what I wanted. For a while I thought that maybe I was too demanding. She and her team presented me with a myriad of alternatives and eventually a gem. I would not hesitate in recommending Buyer Solutions for any type of property purchase, thank you Janet.

08 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Janet's knowledge, contacts, honesty and reliability was invaluable during our recent house sale. Having her as a sounding board reduced our stress levels considerably.

07 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Janet is wonderful to work with she has been so reliable and always happy to assist with all property queries. Janet takes the stress out of buying a new property not only with the initial research but the also the negotiation process :-)

verified email - 27 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Janet and her team at Buyer Solutions are consummate professionals in the property advocacy industry. Her approachable and friendly nature makes her a perfect fit for any buyer or seller. Her results driven approach that will ensure she gets the result. Being in the building industry myself, I would have no hesitation deferring to Janet for her insight on buying, selling or leasing property and to assist my clients wherever possible. After 23 years of a successful relationship between my firm and Buyer Solutions I recommend anyone needing property advice in Melbourne to give Janet a call.”

14 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Janet and her hardworking team immediately put our minds at ease. As first home buyers, we had become
Disillusioned with the buying process and the tactics used by some selling agents. Janet and her team found us a property within 2 weeks, which fitted our brief perfectly and saved us a considerable amount of money through the negotiation with the selling agent. We've already recommended Buyer Solutions to our family/friends/colleagues alike!

10 Aug 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Janet Spencer and her team listened carefully and then delivered a highly personalised response and service. They were ethical, incredibly thorough on all aspects of subject properties and then negotiated hard and well, while maintaining the engagement of other parties...an impressive skill by itself.

verified email - 28 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I bought a property with Janet at short notice, while I was overseas and moving back to Melb. I had some challenging timelines which they managed with ease and got me a good purchase price.

07 Jun 2017
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Buyers Solutions was recommended to us by our Financial Advisor. We found Janet to be honest and upfront. We were unfamiliar with the whole process of buying an investment property. The advice we received from Janet was invaluable she thought of things that we had not considered. We were supported through the whole experience; including the auction.
Janet was prompt in returning our calls and was constantly giving us regular updates. She was also more than happy to follow up any properties we found ourselves; that may have been suitable.
Janet also recommended an agent for us when we were selling a property. She worked alongside the agent; and was invaluabe in advising us.

verified email - 07 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We bought and rent out our investment property through Buyer Solutions. The Staff at Buyer Solutions have been very professional, responsive and proactive on all matters associated with my rental property. They always listen and act promptly to the tenants/our requests. I would recommend Buyer Solutions to any property investor.

07 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Renting with buyers solutions was easy, they are friendly, attentive and addressed our concerns in a timely manner. Thanks ladies