Usually they are pretty reliable, but beware there are occasions when they are shocking. We came one morning for breakfast with work colleagues. We all ordered big breakfasts. The only problem was that one came, then 10 minutes later, then another 10 minutes and the next two came out. It was pretty disappointing as we all ate at different times. They also got the coffee orders wrong.
Usually with small orders they are pretty good, and the coffee is pretty good. We do go back but I would think twice about a bigger gathering there.