2 reviews about Canvas Factory

verified email - 14 Nov 2012

NOT RECOMMENDED - I placed 2 orders with them using coupons in last Nov, only 1 order came through withot problems. I had to chase up the other order which were 2 prints to be sent to Sydney and 1 to overseas. So at the end of Dec, I emailed them, they claimed that the package was damaged. Don't know how they knew that if the receiving end never got it in the first place. They then promptly dispatched part of the order. Was still missing 1 print after 2 months. I emailed them again for the 5th time to ask about whether they are going to fix the problem. They came back saying it was delivered. They didn't even check the email chain and didn't know what the problem was) Ok...another email sent to ask AGAIN!
I did place an order in Nov, took them 2 weeks to edit the photos, and finally the order was placed at the end of Nov. The prints were for Christmas, I thought ordering in Nov would be safe to have my prints for Christmas but NOOOO.
Yes they are cheap and offer photo editing....I would NOT use them again, I rather pay double, not to go through this hassle! Also, all the canvas were sent from China. They are only an internet company with Australian web address but the company is based in China. I rather pay someone local then send the money offshore

verified email - 09 Oct 2012

I found the Canvas Factory via one of the group buying site's as they have deals on those all the time.

Having subscribed to their site I now find that they have their own deals as well.
I have had three prints done by them and they are beautifully done I have had friends and family comment on them as they are hanging proudly on my wall.

I have decided to have more made as the deals they have I find unbeatable but having said that, I am also very happy with their work and fast delivery.
They are an online business only, they have a few different emails that you can contact them on that is also fast return.

They do what look to be the most amazing Wall displays price up to around $750. To oil, metal photo's a lot to choose from. Now they also do glass.
I bought the smaller framed photo's and will be putting together the display for myself

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