i totally agree with BG85 - i walked into the office only to receive a cold shoulder, no one was able to help or even ask 'hi, can i help you?' so immediately i walked out of there because it felt unwelcoming as soon as i set foot inside.

Disgraceful!!!!!! We are trying to find a rental in Liverpool as we currently live in Brisbane, and have sent this office a nice email asking questions about what we should know, what we should have prepared. The real estate agent here doesn't even bother to read our email and simply replys with a one liner stating the open house date. Seriously they must be arrogant or thick or both! The customer service is truly disgusting don't expect to get anything out of these people because obviously you're not worth their time or effort!!!!!