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39 reviews about Certitude Finance Robert Carmichael

verified email - 10 Mar 2018

Consolidated small debt allowing me to have one small monthly payment. Putting me in a position where I am clear on my financial position and now saving. 2018 is looking positive and future investments maybe on the horizon to achieve a comfortable retirement. Feeling blessed

verified email - 10 Mar 2018

Robert was excellent! He came to our house and helped us find a bank. Then he helped us with paperwork and procedures until the paperwork was signed. We were so impressed with Robert that when my daughter was looking to buy her first home we immediately recommended Robert. He gave them the same fantastic service and they got their loan. We'll be recommending Robert to my other children and anyone else in the Melbourne area.

verified email - 10 Mar 2018

Robert made me feel at ease from the moment we met: it was more like getting advice from a friend and he explained everything I didn't know or understand with extreme patience and I can assure that he needed a lot of it to deal with me. He is always one message or email away and I know I can count on him.

Approximate cost: $0

06 Dec 2017

Robert was awesome! We had a bit of a tricky situation but Rob honest and upfront from day one and was able to work through it all and get us the outcome we were looking for. He spoke to us at each step of the process and kept us informed the whole way through. He is easily contactable and we knew if we weren’t sure on anything, we could just call, text or email, and he would explain. If you are looking for a broker, we would highly recommend Robert Carmichael

Approximate cost: $0

12 Nov 2017

Robert is an excellent and very supportive broker. He explained the process every step of the way, was easily contactable and replied to calls, texts and emails very promptly. Ours was an extended settlement and he helped us re-apply for our loan after it had expired and to extend it twice, over the course of a year. He is still supporting us now, with the first home owners grant application - even though we have already settled on our property!

Could not come more highly recommended.

04 Nov 2017

Robert is very professional. Explains very clearly the process of things and is easily contactable. Have been very happy with his help and would recommend him to everyone.

04 Nov 2017

Robert was extremely hard working and knowledgeable throughout. He is approachable and maintains constant communicating from start to finish.

04 Nov 2017

Robert was friendly and approachable. He has lots of knowledge and was able to answer our questions which helped me understand an area I have never grasped before. Constantly keeping us up to date with emails or calls. We are extremely happy with the outcome.

verified email - 03 Nov 2017

Robert is so helpful, attentive and most of all a pleasure to speak to. He has been wonderful and proactive, so nice to have a well mannered, approachable adviser who makes you feel that you are in safe hands. Would not hesitate to recommend him

02 Nov 2017

From the initial contact right up until the end of our refinancing process, Robert was professional. He communicated with us to keep us informed at all times and made the process a breeze.
He provided expert advice and is definitely an asset to the Aussie team.

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