1 review about Checkmate Carpet Cleaning

verified email - 31 Jul 2014

We found this business via the hipages quote servicing. They had some good feedback on there, so we went ahead and booked for carpet and tiling clean, windows and an end-of-lease clean for our rental property.

The bad day started when they were nearly 2 hours late (without explanation). Hubby was there in, doing some gardening, and they kept trying to encourage him to leave (as if they didn't want him keeping an eye on them). The cleaning was quick and slapdash - and although they had quoted for window cleaning, they didn't even remove the flyscreens to clean the outsides. Despite quoting $550 (which you would think would be for at least 3-4 hours work) they were only there for about 1 1/2 hours.

And then, upon leaving, they informed hubby that they would need cash (despite never having mentioned cash in the quoting process). So a quick trip to the ATM was required - and we only received a receipt with great reluctance. Would definitely not recommend!

Approximate cost: $365

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