Great choice of carpets. Staff were pretty helpful, although a number of our first choices of carpets stocked on the floor turned out to be unavailable. But we were only told once we placed the order which was a little annoying. The installation process was also frustrating. The installers failed to show up on two separate occasions, and after the installation, left the skirting boards with a fair bit of damage. Whilst the installation seems to be contracted out to another company, it really soured our experience. We wouldn't use them again.