14 reviews about Classic Vee Dub

verified email - 04 Jan 2024

Hard working business

I have ordered from this business many times and always received the items on time and in good order.
He can be hard to contact as I believe he is only a small business servicing many people.
He made one mistake on an order that should of had a 10% reduction on one item and he contacted me before the order had arrived to me and gave me his direct number to call when I made my next order and he applied a discount to the whole order. You cannot get much better that that.

check icon I found this business on Word of Mouth
27 Sep 2021

Always happy with the service. I know the guy is working alone and servicing half of Australia, that's why sometimes it's difficult to contact him. However he's always at his shop, very friendly when met in person.

Approximate cost: $1000

verified email - 24 Jun 2021

"NEVER" order for this business!
All the negative reviews are right, he is a time waster.
I wish I knew before I ordered as I would never bothered.
He doesn't reply to emails and never answers the phone.
And when he finally sent the part it was the wrong one he sent me.
I sent it back and now he won't respond, won't refund my money or the return postage, won't sent me the correct part.
Do yourself a favour and buy elsewhere it may cost you more money but it will be a lot less of a headache.
Leave this moron to go out of business.

Approximate cost: $500

verified email - 24 Jun 2021

"NEVER" order for this business!
All the negative reviews are right, he is a time waster.
I wish I knew before I ordered as I would never bothered.
He doesn't reply to emails and never answers the phone.
And when he finally sent the part it was the wrong one he sent me.
I sent it back and now he won't respond, won't refund my money or the return postage, won't sent me the correct part.
Do yourself a favour and buy elsewhere it may cost you more money but it will be a lot less of a headache.
Leave this moron to go out of business.

Approximate cost: $500

27 Aug 2018

Fast delivery, easy way to shop for classic VW parts, thankyou.
5 Stars service best prices fast Delivery top quality Parts
Thank you A1+

craigd401 26 Jun 2019

Obviously you are a dear friend of the owner. Absolute crap service!!!!

verified email - 08 Sep 2017

I should have looked at this web page before I purchased from Classic Vee Dub. My purchase was missing a $20 item from the order and despite numerous e-mails on my behalf and one e-mail reply from [redacted name] there is still no sign of the part in question or any more replies to my frequent (polite) requests.
As a result of no communication from CVD I put the issue into the hands of NSW Fair Trading and guess what...... they did not get any reply to their request for his side of the story. Short of taking this through the court system there is no hope of getting either my part or any response from this company. I will never deal with them again and will be strongly recommending others to do likewise. Extremely disappointing.

Approximate cost: $370

verified email - 18 Jun 2017

I would like to support this company I have bought from them before. Lately I have sent numerous emails about parts but they never respond. Not comfortable of placing any orders now.. What has happened to this store???

Approximate cost: $1000

verified email - 27 May 2017

ordered september 2016. Countless phone calls and promises from [redacted name], still no delivery. We flew to Sydney in October 2016, and visited them. Once again [redacted name] promised i will have the items within a month. After too many phone calls and emails to count, still no reply. The phone number is often engaged signal. We are now end of May 2017, and still nothing. will never deal with them again

Approximate cost: $800

verified email - 21 Mar 2017

Don't waste your time. Placed an order online with Classic Vee Dub on the 23/12/2016 for $900.00 worth of parts, left it 4 weeks before trying to contact them to see how my order was going, some 30 phone calls and 2 emails later no response what so ever. (Not the first time i have been disappointed by CVD.)
Placed same order out of USA and received full order in under 3 weeks costing slightly less including freight.
Would have much preferred to support a Australian company.

Approximate cost: $900

verified email - 12 Jan 2016

Seems to be a recurring theme.
I ordered parts in Nov 2015.
Parts not sent & no one answers the phone or responds to emails.
They have filled half the order & I have no idea if they are going to follow through with the rest.
Not promising.
Geoff

Approximate cost: $1200

Iloveshopping 26 Mar 2016

oh wow sounds awful, sorry to hear and thanks for the review !

Iloveshopping 24 Jul 2016

oh no sorry to hear about your experience

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