Dr Chiang has been looking after our furry children for over 30yrs +. We would not take our children anywhere else-unless after hours and emergency..so far not happened.
Dr Chiang is so in tune with Animals. Really connects. They feel at ease with him, Michelle the Nurse and Team. Dr Chiang not only looks after our children but communicates with us parents. Offers practical care advice. You can ask him anything. Dr Chiang is very friendly and helpful. Always happy. Times when we have had to say 'goodbye' to our children, he is compassionate. They go with dignity, respect and love. Thankyou Dr Chiang. Pebbles, Diane and Paul Ohlmann

We have been seeing Dr Chiang for over 10 years now and he is an excellent vet. Not only is he knowledgeable but genuinely caring and has always done the right thing by his patients. We travel a good 40 minutes to visit his practice but he is the only vet I trust and recommend to family and friends all of whom I may add, have also been happy with his services. The only downside of this practice is the restricted hours however what makes up for this small shortcoming is the service and treatment provided which is always of the highest standard.

We've been seeing Dr Chiang for around 18 years now. First for our Chloe, and now for our Daisy. I simply wouldn't trust the care of our beloved pets to anyone else. Dr Chiang is a talented and gifted vet and is highly recommended.

I've been going to Dr Chaing with my cats and dogs over 15 years. He is a great vet, my anxious poodle is quickly relaxed with him, we have had lots of different procedures carried out over the years. Price is always reasonable and service friendly and thorough.

Dr Chiang took good care of my previous generation of pets over several years. For my current generation, I've changed to another veterinary practice, not because I was unhappy with the care here, but because the opening hours no longer suit me. It's a one-vet practice - or at least it was when I was a customer - and there are only so many hours in a day that one person can work. My current vet is open from 8am to 8pm and until recently was even open Sundays. A one-person practice can't compete with these hours.

I still miss Dr Chiang, though. He has a friendly, warm, gregarious personality, and he obviously cares very much about his patients.

The reception area at this clinic isn't as flashy-looking as many places are these days, nor does it have as many products for sale, or other bells and whistles (e.g. no eftpos facilities).

But they make up for it in two significant ways. One is that the prices are very affordable, because you're not paying for all the flashy overheads. The second is that I never felt that Dr Chiang was trying to over-service my pets, or push expensive products on to me.

So if your budget is tight, and you don't mind opening hours that are more limited than those of large practices, then I can recommend this business.

I want to mention one incident in particular which demonstrates what a kind and caring person Dr Chiang is. My 15yo cat had terminal cancer. Dr Chiang had said he believed the tumour was inoperable, but he referred me to the University of Melbourne vet clinic at Werribee for a second opinion. They agreed with him that it was inoperable, and I'd been giving my cat palliative care for over a year. He'd been doing well, but in the final days the tumour was invading his throat. He could no longer swallow easily, and had stopped eating. I knew the time had come, but I just could not bear the idea of putting him in a cage and taking him to the vet for the last time. I had always intended to be with him at the very end, no matter how hard it was, but I did not want it to take place in a vet surgery. The car trip to the vet and the wait in the waiting room might only have been half an hour, or even less, but I did not want those last minutes to be stressful ones for my cat. I spoke to Dr Chiang about this, and he very kindly agreed to make a house call. He doesn't normally make house calls, but I'd been a long-term client of his, and my cat was dying, so he agreed to make an exception. I am very grateful to Dr Chiang. It meant a lot to me to be able to have my cat die in my arms at home, in his familiar environment, free from fear, rather than in a vet's surgery, a place he has always been frightened of. Thank you, Dr Chiang, for helping make it a little bit easier at the end.

I took my cat there after it was hit by a car and the service and professionalism was amazing. The Vet took a genuine interest into helping my poor cat who had to stay a couple of days. It was quite an expensive experience but Vets usually are