Coldflow were perfect. On time, very professional, very flexible and the process was quick and easy. Wouldn't bother dealing with anyone else. Go Coldflow.

Coldflow are very unprofessional. We had air-conditioning installed only to have it breakdown due to faulty installation. Coldflow refused to honour their 6 year installation warranty claiming they were not responsible even though they arranged the installation. Coldflow then came out and tried to fix the unit claiming there would be no more problems. Sure enough this summer the unit has seized up again. The unit has seized up due to the use of blue leak lock which any trained refrigeration mechanic knows should not be used during installation of air conditioning units. Coldflow tried to convince me that blue leak lock is perfectly acceptable for use on air conditioners. I have since checked with Mitsubishi and guess what it is not recommended for use by Mitsubishi in their air conditioners as it is a well known fact it seizes up the motors. Take responsibility for your shonky installers. It doesn't matter that we as customers paid the installer direct. We trusted Coldflow to arrange a competent installer and they didn't. Now they are hiding behind a technicality. I will be telling everyone I know to stay away from Coldflow and won't be using them for any further air conditioning requirements. Your reception staff are rude as well.

Coldflow was fantastic to deal with. We got all the options and information from the sales rep who had plenty of knowledge. The job was booked quickly and the installation was very quick and efficient. Would recommend Coldflow highly.