1 review about Collins Jewellers

Anonymous
verified email - 03 Apr 2013

BEWARE-NOT RECOMMENDED!!! We ordered an "original design" ring "hand crafted by a master craftsman", with the promise from the store owner that if we didn't like the final product we could have a remodel or refund. Final product was only a stock band and claw very badly welded together. The diamond was crooked, band was scratched & looked like it was only plated. Collins Jewellers refused to acknowledge faults, refused remodel or refund & refused customer service, but they still have the ring. EXERCISE EXTREME CAUTION!!! If I could rate 0 or minus stars I would.

Approximate cost: $7000

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