1. Directlyfrom the Mine
Our stones are sourced directly from the mine, allowing usto ensure the stones are of the highest quality. In addition, this reduces thelayers of communication and labour involved and allows us to offer morecompetitive pricing.
At Colonial Gemstones, we understand the importance ofhaving the flexibility to choose the specific style and appearance of a stone.These are precious items, and we want you to be able to personalise them asmuch as possible for your clients.
Customer service is at the forefront of our company mission,and we strive to be responsive and efficient with all your queries andrequests.
2.Traceability
Colonial Gemstones is involved in every stage of a stone’slife, from the moment it is extracted from the mine. We are given priority toselect each individual stone. Our stones are then cut and polished byspecialists who have extensive experience in the field.
Once this process is complete, the stones are sent forgrading and certification in Colombia and again upon arrival at their finaldestination, if necessary.
Have confidence knowing that Colonial Gemstones is involvedevery step of the way, ensuring that the final product you purchase iscompletely authentic and delivered with care and professionalism.
3.Satisfaction Guarantee
We pride ourselves on exceptional customer service, withrapid response times and 100% satisfaction guarantee. Be at ease knowing ourstones are certified, 100% natural and handled in an ethical manner.
In addition, we also provide complimentary stone cleaningand inspection to prevent colour loss and to maintain the quality and overallappearance of your stones.
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