Staff not very helpful. Promise a lot then don't really deliver. I've been to lots of branches, and similar story most places. Moving to another bank as a result.

I was brought here upon my employer's recommendation to open my first personal savings account. I was just new in Australia, arrived in Brisbane 4 months ago. I was immediately put at ease by the friendly and accommodating staff. They render good personalized banking service and even call you up for follow up and feedback. The second time i came back to the bank to make a deposit, the banking staff who assisted me came up to me to greet me and inquire how i was adjusting to my new environment. That's a plus point in my book. I will surely recommend this bank to any of my friends, anytime.

On Friday afternoons I pop into this Comm Bank branch to do my personal banking... I have done this for years and have always found all the staff to be very pleasant and friendly. I'm not a big customer, but they don't forget the little guys!

I am not a fan of banks and have never had a friendly experience until I went to this branch the staff are so helpful they go just that one step further to sort out any problems or to help. Love their work