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Business details

Services

Hairdressing Salon

Opening hours

Monday:

8:00am to 8:00pm

Tuesday:

7:30am to 8:30pm

Wednesday:

7:30am to 8:30pm

Thursday:

7:30am to 8:30pm

Friday:

7:30am to 8:30pm

Saturday:

8:00am to 6:00pm

Sunday:

11:00am to 5:00pm By Appointment

Service awards

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About us

Confidente is a unique personalized hairdressing experience. We are a full service studio salon, thi ...
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Portfolio

Our team

business portfolio Katherine - Owner
business portfolio Nicholas - By appointment only

Reviews (58)

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verified email - 20 Jun 2016

Natalie listened to my hair goals and delivered!
I have always looked for a customized service which really takes my specific concerns in mind, and provides a (realistic -- we always have fantasy hairstyles not meant for our hair type) solution.
My limp hair now has considerable volume and bounce since my haircut and foils appointment.
Their business model also makes sure that you are taken cared of during your appointment.

Approximate cost: $190

Confidente 21 Jun 2016

That's fantastic! I'm so glad to hear that you are really happy, thank you for visiting Confidente. We too think Natalie is great and we pride ourselves on our personalized environment. Thank you for reviewing us online!

verified email - 05 May 2016

I had a major cut done by Natalie on Tuesday and it was the best hair cut I have ever had! Just exactly what I wanted! She is such an amazing hairdresser and has a cool personality! I have been to Confidente several times and always left very happy! Highly recommend this place!

verified email - 01 Apr 2016

I have been a client for 12 months until I recently was booked in with a different stylist. I asked for a trim started reading like I usually do only to find my hair hacked beyond repair. I arrived with thick shoulder length hair and left with a short mullet like haircut. Friends and family can't believe I went to a professional salon only to arrive at our get together looking like I'd been to a cheap chop shop. It will take months for my hair to grow back

Confidente 08 Apr 2016

Hi Christine, I'm sorry that you are not happy with your cut. We have spoken on the phone and you showed your appreciation that we had re-booked you at no charge to rectify the situation, it's a shame since then you have cancelled your booking.

My team have shown me the "after" photo you had taken in salon and I can see that your hair is past your shoulders so I am a little confused from the description you've given above. We are a team of professionals and endeavour to ensure our clientele are always happy so as I mentioned one week ago, your are most welcome to visit in the next 7 days to have your cut changed at no charge. We look forward to rectifying this issue for you. You have both my direct email and phone number so please get in touch or you can contact the salon if you prefer. Thank you. Kind Regards, Rebecca

sentosa 08 Apr 2016

Rebecca you have absolutely done all you can. This isn't in dispute. In fact as you mentioned I thanked you for your kindness. As discussed you can't no matter how well intended, make my hair grow back. Your team believe my hair is acceptable and I, my family and friends don't. I canceled our appointment because I was due to fly out of Australia and simply didn't see the point in having another hair cut when I am trying to grow my hair back to it's former length. Let's not make this a "she said he said ". Im now accepting that this was just a bad experience I need to get past and will when my hair grows back. Kind regards

sentosa 09 Apr 2016

BTW my hair maybe slightly past my shoulder at the back but the front is considerably above my shoulders hence the mullet description. I've had numerous comments asking what on earth happened to my hair. I understand your point that this is not the usual standard for your salon and just a one off however you can understand why im upset that I asked for a trim insisted nothing off the length and at least 4 inches came off and it was layered. Its everything I said I didn't want in my consultation.

verified email - 19 Dec 2015

I've been to many hairdressers in my 36 years and I've never been as blown away as what I was with Danielle. Firstly my hair looks exceptional (I can vouch for her Balayage!) My hair looks the best I've ever seen it!! But it's also the intimate experience of one on one, salon to yourself, feeling heard and feeling pampered. I'm astonished there's even such an experience available I more than highly recommend it you have to do it!! Worth every dollar!!

Approximate cost: $360

Confidente 12 Jan 2016

Hello Melissa, how wonderful to hear! We're excited that you loved visiting Confidente and glad that you received the experience that we pride ourselves on. Danielle is beautiful and we're blessed to have her as part of our team.

verified email - 18 Nov 2015

Excellent place to have your hair cut and color. Exemplary service. Look for Tina! Very professional!

Confidente 19 Nov 2015

Hi Julie, thanks for taking the time to review Confidente online. We're so glad to hear that you love your cut & colour and we love seeing you. Our team do a lot of education so it's wonderful to hear that you love your visits. We'll make sure Tina hears your beautiful feedback.

verified email - 18 Sep 2015

An amazing experience. Can't fault it! I felt very special and well taken care of. Tina is fantastic and I love the result.

Confidente 19 Sep 2015

Thank you Laura for taking the time to visit WOMO to review Confidente. So glad to hear you were very happy and felt special!
We're glad to have Tina on our team too! ;)

verified email - 09 Aug 2015

A great location and brilliant staff who are true professionals and on the forefront of trends.

Confidente 10 Aug 2015

Thank you Catherine for taking the time to review Confidente on WOMO. We're chuffed to hear that we're hitting the mark as we try our best.

verified email - 07 Aug 2015

I often have my hair trimmed and thinned out here as it is very thick and unruley... great staff

Confidente 10 Aug 2015

Thanks for taking the time to review us on WOMO & we're so glad to hear that you enjoy visiting our salon.

verified email - 26 Apr 2015

Perfect experience at Confidente with Rebecca. Lovely relaxing salon, you forget its in the hustle and bustle of the CBD. Awesome hairdressing, got exactly what i wanted!!!

Confidente 27 Apr 2015

It was lovely to meet you Brittanie. Thanks for posting a review, we always appreciate it and are so happy that you love your hair! Hope you had a fantastic birthday. Rebecca

verified email - 25 Feb 2015

I discovered Confidente online and knew from the Website it was a very professional company. The one on one service was so personalised, I felt like a queen. The color was EXACTLY what I dreamed for years and the cut was precise! I will always return to CONFIDENTE when only the best will do!

Confidente 26 Feb 2015

Darlene, thank you for being a part of Confidente. It's our gorgeous clientele that allow us to keep trading and offering the one on one service. So glad to hear you loved your cut & colour. Stay tuned for Brisbane... Rebecca

verified email - 24 Feb 2015

I flew down from Sydney with my mum and I thought while we were in Melbourne we'd look for a reputable hair salon, we've never been able to find a hair salon that we absolutely love as we've had some bad experiences with the end result but Tina at Confidente did not disappoint us! Tina really gave us the royal treatment, she was very thorough and really detailed, she listened to exactly what we were after and also explained everything and offered very good suggestions/advice. My mum and I both walked out with what we had exactly wanted and our hair (mine in particular) has never been this healthy! It was the best hair salon experience we've ever had, if we are ever in Melbourne we hope to book another appointment!

Confidente 26 Feb 2015

Thanks Melissa for taking the time to review Confidente on WOMO. We are blessed to have Tina as a member of our Team and chuffed that your visit was the best salon experience you've had. We strive for this to be the case and are very glad that it translated to reality! Thank you for your business and we look forward to seeing both your mum & you again. Take care for now. Rebecca

verified email - 12 Feb 2015

I have been coming to Confidente for over a year now and I can honestly say that the best indicator of a great salon is that you walk in with your hair looking and feeling as great as when you left it after an appointment 2 months prior!
Semra is an amazingly professional colourist and stylist and can always recommend the best products and hair care for your new-do when you leave the salon. I find that my opinion is always taken into consideration and along with a combination of expert advice about what will suit me best guarantees the best results.
Thank you to the team at Confidente for always taking care of my hair!

Confidente 19 Feb 2015

Keishini, we are so glad that you feel this way and we really value you as a client at Confidente. Thanks for taking the time to review us online. We always strive to do our best and it's lovely to hear that we are achieving this.

18 Sep 2014

Having not been to Confidente for a year or so, it was my first time with ROSE. She displayed an amazing ability to figure out exactly what I needed after discussing my work and lifestyle. She also engaged with me fully throughout the session with intelligent discussion. The result was an incredible cut with a style that I have been able to recreate easily at home ever since. A great cut that LASTS and a style I can do at home easily is an ongoing timesaver. Therefore Rose provided ongoing value even after I left Confidente. It's now 6 weeks since my cut and I'm looking forward to re-booking with Rose. I cannot recommend her professionalism enough.

Approximate cost: $120

Confidente 19 Sep 2014

Yes Rose is our newest Stylist but has many years of experience. We do try to go above and beyond the everyday salon experience. It's always nice to hear of the return of someone we haven't seen for awhile. Thank you.

verified email - 19 Aug 2014

As I walked in the salon, I realised that there was only the one chair. Unlike other salons I have been too, this one was unique because I'm the only client therefore I have full attention which is important to me. I had Rose colour my hair and she is absoloutley amazing, honest and so creative. I'm so happy with the end result and I look forward to coming back! Thank you confidente.
From: Mo

Confidente 19 Sep 2014

Thanks Mo, we love running our unique business model and it's always fantastic to know that our clientele are happy!

verified email - 11 Aug 2014

Confidente offers a special experience: you are the only client in the salon, and you have the undivided attention of the stylist. Each of the hairdressers is a experienced master--you will not get a bad cut here. I have had my hair cut by Jeni and by Rose; both have done an excellent job. And, both are charming people; it is a pleasure to converse with them while getting expert service.

Approximate cost: $100

Confidente 12 Aug 2014

Thank you Maureen. We are very happy to hear that you have been happy with various Stylists at Confidente. That is our aim - to always give great service, fantastic hairdressing and skilled hands to every client. It's wonderful that you are happy and thank you very much for posting a review with such detail. Kind Regards Rebecca

06 Aug 2014

I have found my new salon and stylist! Thanks for everything Rose. Friendly, talented, knowledgeable and stylish.

Confidente 07 Aug 2014

We love to hear feedback & it's great that you love the salon. Thank you for reviewing us.

verified email - 27 Jul 2014

I wouldn't go anywhere else!! Fantastic personable and professional service. Welcoming and comfortable space (the one on one experience is lovely). Always happy when I leave the salon!

Confidente 07 Aug 2014

Thanks Lauren, we do our best!

verified email - 03 Jun 2014

wonderful salon! loved the one on one service. makes you feel more important compared to the usual busy and loud salons. Perfect colour - just what I asked for!

Confidente 04 Jun 2014

Thank you for posting a review Vicky. We are so happy to hear that you love your hair and enjoyed the experience.

02 Jun 2014

Literally the best hair experience I've had so far. Jenny (sp?) was amazing! Attentive, friendly, professional, efficient, and just wonderful. I love the fact that it's one-on-one; makes you feel really special and I love the intimacy of the whole salon in general Great place, great service, great people. Would definitely go again. And again. And again. :)

Confidente 03 Jun 2014

Thank you for your raving review! We really appreciate it and are thrilled to hear you loved your experience.

23 Aug 2013

I came here on the strength of the WOMO reviews and I was not disappointed. Best hair cut I've had in years. Tanya cut my hair and I couldn't stop exclaiming how much I loved it when she was done. Looked amazing!

Secretshopperalert 24 Aug 2013

thanks for the tip!

Confidente 04 Jun 2014

So glad that you loved your cut. Thanks for posting the review.

verified email - 30 Jul 2013

Fantastic, friendly and personal service. A quality haircut that sits well, day in, day out. Exactly what I was looking for. Nice relaxed atmosphere.

Confidente 04 Jun 2014

My reply is delayed but we are happy that you love your hair. Thank you for reviewing Confidente.

verified email - 01 Jun 2013

In 50 years, I have never had such a positive hairdressing experience. Semra listened carefully to what I wanted and is very skilled. A brilliant result! This is not the usual production line salon experience.

Confidente 04 Jun 2014

Thank you for your reveiw, we appreciate it and love that you enjoyed our point of difference :)

verified email - 24 Jan 2013

Best hair colour i've had with Tanya. She understood what i wanted and the result was exactly as the photo i showed her. Been to many hairdressers and left feeling unsatisfied but not with Confidente. I will definitely be back.

Confidente 07 Aug 2014

Fantastic! We pride ourselves on listening and giving the best service we can give.

verified email - 06 Nov 2012

I have been a client at Confidente for the past year. I followed one of my fave hairdressers there. I was very pleased when I first attended the salon and loved the way it ran. Confidente actually performs personalised service like no other salon I have ever been too. One on one. Total attention. Brilliant service and results - each and every time. I was recently informed by my hair dresser that she was moving to Sydney and would no longer be working at Confidente. I was totally devastated by that news - I obviously couldn't follow her to Sydney. BUT... to my surprise and total gratitude, I met Tanya. Tanya is the hairdresser who replaced my hairdresser at Confidente. I am not one to review however I need to let you all know that Tanya is AWESOME. I have hit the jackpot with her. My hair has never looked so good. I have never been so happy. I never thought anyone could surpass my previous hairdresser - but Tanya has - in leaps and bounds. I was a little hesitant at first but she spoke so confidently and positively I had to give her a chance. I will never look back. I jsut want to let you all know that Confidente is a gorgeous place to spoil yourself - but with Tanya on board the experience will be so much better. A totally professional, competent and genuine hairdresser.

Approximate cost: $Under $200

babenreviewer 04 Sep 2013

aww maybe a blessing in disguise then xx

verified email - 20 Oct 2011

After having made an appointment two weeks in advance, I called to confirm two days prior. However to my dismay the hairdresser (Virginie) proceeded to tell me that my booking "does not exist" on their system which is so incredible since I was speaking to same hairdresser that had given me a business card with my appointment's date and time. I am incredibly disappointed in this salon's service and the also the rudeness of the hairdresser that refused to make my appointment a priority having made appointments over the time and date I had thought to have secured (Suppose to be since I was there when my credit card details was taking incase of cancellations and no shows). Having showed her the card she gave me the following day, still no offer of genuine apology or offer of a discounted service. DO NOT GO TO THIS SALON. WORST SERVICE EVER.

Confidente 25 Oct 2011

Thank you for taking the time to provide feedback. I'm very sorry that you had this experience at the salon. We pride ourselves on personalized service and great hair and would like to apologize that you didn't receive a chance to experience our services. I'd really like to the chance to rectify this and if you contact me directly I will personally make sure you are looked after. Regards Rebecca

18 Aug 2011

I'd definitely recommend Confidente, Virginie gave me the best haircut I've had in ages. Very reasonable price for the quality of service. I'll be going back.

Approximate cost: $90

Confidente 10 Aug 2015

Hi Bridget, I realize your review is from a long time ago however I wanted to say Thank you for taking the time to review Confidente on WOMO, I hope you enjoy visiting some of our newer Stylists too.

verified email - 31 Jul 2011

For years I have been trying to get my hair permanently straightened with poor results. At Confidente they took the time to explain the products and likely results honestly. The service was friendly and professional.

I had a Bio Ionic treatment and for the first time I was happy when I left the salon and not disappointed after the first wash at home. I have found a salon to return to for all my hairdressing needs and would definitely recommend Confidente to others.

Approximate cost: $735.00

Confidente 10 Aug 2015

Thank you very much Angela for reviewing Confidente on WOMO. I loved straightening your hair and did read your lovely review years ago, at that stage we didn't also publicly thank our clientele however we have always appreciated your business and love to hear from our satisfied clientele.

verified email - 28 Jun 2011

Very conveniently located hair saloon on Elizabeth street. I find their services very good and professional. I would like to revisit them shortly

Confidente 04 Jun 2014

Thank you for posting one of our earliest reviews. It's wonderful to hear that you enjoyed your salon visit.