The vets at this surgery are such gentle and caring people, my dogs are not even slightly nervous about a visit. My little girl has had numerous problems, all of which have been treated sensitively and gently, and she still greets her vet with exuberant licking and cuddles. I've also had to use their after hours service a few times when Pebbles has had run-ins with cane toads. The vet takes her home for the night so he can keep a close eye on her and she's always come home the next day a happy and healthy little dog.