12 reviews about Crystal Nails

verified email - 12 May 2024

Expensive

My 6 yr old took me for a nail paint for Mother’s Day. Charged her $30 for her nails that took a whole 5 mins for them to do.
I then I had only a nail paint also, charged $45 … I can understand the price of mine but $30 for a 5 min paint on a child is ridiculous…prices aren’t openly advertised and appear to be agreed on the spot. I will not be returning

Approximate cost: $75

verified email - 15 Feb 2022

Very expensive unfriendly talked amongst themselves. Could not care less about interacting with me. Seemed disinterested in their job and the towels were stained and have seen better days. Would never go back there. Terrible customer service.

Approximate cost: $70

verified email - 30 May 2018

Good spot for acrylics and they have good colours. Service is quick and efficient. Book in if you can to guarantee your spot otherwise it may be too busy.

verified email - 04 Dec 2017

Scam merchants. Charged me twice. Told me it didn’t work the first time. Wouldn’t refun even with receipt and proof of statement. The woman at the counter made me wait while she called her daughter, then her husband, then she said her bank had only charged once. I went to my bank and they confirmed they’d charged me twice. I rang Crystal Nails and they refused to refund. Don’t trust these people. I’d give negative stars if I could

verified email - 31 Dec 2016

In regards to the people leaving comments about the staff not making small talk with you; their job is to do your nails. Not fake talk. They're not your slaves, they don't have to talk to you apart from asking what you want. You're probably a rude obnoxious customer. Get over yourself.
In regards to their service/workmanship, there is one lady I see regularly who is fabulous.

verified email - 27 Nov 2016

Good spot for acrylics. Service is friendly and the staff remember your name when you come back a few times. Good value

verified email - 11 May 2016

Good spot for acrylics here. They shape them just how I like and they have nice colours too. :-)

verified email - 08 Feb 2016

FUNGAL NAIL I contracted a fungal nail from a pedicure, that took over 3 months to cure. The foot spa was cleaned thoroughly but I don't think their tools are sterilized.

verified email - 01 Jul 2015

I've been really happy with this nail place and they do a great job on acrylics. They have a nice selection of colours here and this is the only nail place I would go to in Southland!

verified email - 14 Jan 2015

This is my favourite nail place in Southland- wouldn't go anywhere else but here. Friendly staff, always busy- so you know it's good. Quick and efficient service but they are friendly also :-)

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