After reading information about one of this restaurant's gelato flavours getting a special mention in the Asia Pacific Finals of the Gelato World Tour, I went inside and asked to buy some. I was the ONLY customer. The two men busy behind the counter barely gave eye contact, were abrupt, unhelpful and remarkably disinterested in my request for gelato, also known as "a sale". I left. I didnt spend a cent and never will.
Customer service 101 - your customers make your business.
Epic fail!