Dave Cassells Electronics

check icon 3.9 (10)

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Reviews for Dave Cassells Electronics (10)

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3.9
10 reviews
5 star icon
6
4 star icon
1
3 star icon
1
2 star icon
0
1 star icon
2
Service Rating
4.0
Quality Rating
3.9
Value Rating
3.8
denisf282
1 review · 600 points
verified email - 10 Jul 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have taken my iphone to Dave a few times ,new battery, Screens x 2 ( I dropped it twice) always helpful ,professional, great price would recommend him Highly !!

gwenh977
1 review · 600 points
verified email - 11 Jul 2020
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Bad bad experience. Put a new battery in my iphone . Polite. It failed within about a month. Bought a new phone. Another repairer tried to transfer data from old phone to new one. Impossible. They thought my iphone had been damaged by pushing the new battery in too far or incorrectly - can't be fired up. All data lost. Returned to Mr Cassells. He shouted 'if you think I might have ruined your phone, take it to someone else' and slammed his door shut in my face. So much for 7 months warranty on a new battery. The rudest techo I ever encountered. Take your chances! Beware.

Approximate cost: $69

michelle-f948
1 review · 400 points
04 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used Dave’s business for various phone repairs for my family. He has always been extremely helpful, prompt and reasonably priced.
I would not hesitate recommending this business to anyone no matter the job.
Dave really knows his stuff!

nicholam961
1 review · 400 points
22 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always a huge help when I go in and very friendly! Would highly recommend going here for electronic repairs.

jaycobt
1 review · 400 points
19 Dec 2016
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

I have not been to cassels yet but I wanna know how much to get a disc out of a ps4 as it is stuck and won't bugde. I hope it can get fixed , would it be expensive or not

Approximate cost: $120

marcg297
1 review · 600 points
verified email - 13 May 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Rude, unhelpful and obnoxious was my experience. I would not recommend this business. This was disappointing as I had heard great things from other customers.

I asked this business if they could replace a 9v power socket on an electronic item. They said they would do the job. When I went to shop they said had changed their mind as they were "too busy". They didn't even look at the item.

We're all busy Dave Cassells Electronics!

verified email - 04 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After having my daughters Samsung tablet with another company in Ballarat for approx. 12 weeks and then being told it would take another few weeks for the part to come to Australia and to be repaired, I took the device to Dave and was amazed at the service.
Dave fixed the item in less than an hour and even completed the job for half the price the other place was going to charge!!
Would recommend this business to anyone!

26 May 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dave knows his stuff, tells it like it is, and has very fair prices.

Fixed the light/camera on my iPhone 4.

Fast turn around - dropped off at 2pm, back by 2pm the next day.

Approximate cost: $50

verified email - 08 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

been here once. i put my laptop in to get anything i could off the hard drive after hard drive stuffed up which was no ones fault. i got my laptop back after he worked on it for about a week. when i asked if he got anythign he was deeply sorry that he couldnt and as a result did not charge anything not even for the labour. i was very surprised and happy to come out with some kind of positive

verified email - 07 Apr 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

I rang up Dave to inquire about fixing a mobile phone. He was very polite & had given me a cost price quote to repair, after telling me that he only fixed my brand/type of phone once before and he didn't really want do due to the time it took.
I dropped into the shop anyway to see what he could tell me about the repair, costs, time and other details, to which he offered to fix my phone as a one off (well twice off in this case). Before leaving he explained the parts and costs in a way that was very helpful and I was able to understand the issue that he might have, if any. It was great to have that little extra time for someone to explain what they would be doing, rather than just handing over my item and the worker not showing that they would care for your item.

Approximate cost: $40

kassi 26 Aug 2011

Subsequently have received my item back after having it for 1 month and the product has failed. I have been given no option for a warranty repair even though it was at fault of the repairer or the product. Hm Lets just say my phone when from being valued at over $1k to less than $100.. PLUS it cost me to $300 to repair in the first place. Sometimes you can't win with technology.