We required four security doors to be measured and fitted at our house. Two of the doors were just regular diamond grill doors and the other two were special wood-grain-look sliding doors with clearview grills. The first time they came out only two of the doors were ready to install. There had been a problem with the finish of the wood grain doors and we were told there would be a three week delay. The second time they came out we discovered there had been a paperwork error and only one of the wood grain doors had actually been made up. This meant another three week delay. Unfortunately though this second set of doors were also damaged in transit which meant we had to wait yet another three weeks. It was a very frustrating experience but Decor were very apologetic and gave us a discount on the price. We now have all four doors installed and the wood grain doors look fantastic and we have had plenty of compliments. I would use Decor again as I think the problems we had was just down to bad luck and not an indication of their usual service.

Approximate cost: $3000