Dental Horizons

4.4
based on 13 reviews

13 reviews about Dental Horizons

verified email - 11 Oct 2016

Does anyone know who has taken over this practice pls? I've made $4500 payment and have only received 2 lots of ten packs of liners and have only just found out that Horizon went awol Boo...

hidayah-salehan402 20 Dec 2016

I'd like to know too! Same thing happened to me

jascinda-ann562 22 Jul 2017

did you have any luck getting money back or transferring to a dentist who was cheap to finish it

verified email - 15 Aug 2015

A Negative star rating for the dentist at Dental Horizons.

On paying a deposit for Invisalign in Dec 2014, I received nothing but poor service, 6 months worth of argumentative text messages when asking for my Invisalign & then more after I asked for a refund. Of course he was "unable" to comply! funny though as he had NO trouble taking my money & helping himself to my health fund also!

Then it got really interesting when I decided to contact Invisalign directly, oh turns out this dentist is NOT a registered Invisalign provider - I have proof via email from Invisalign! I was told he can NOT submit Invisalign orders with them! So it turns out I had been charged for a service that he had NO intention of providing, hence why the months of excuses & argumentative messages!

If your in the same situation & have not received your Invisalign, chances are, you won't! This dentist is just waisting your time & trying to wear you down until you give up. I didn't! I suggest you call Invisalign & get the dirt on him in writing & contact all the entities necessary; ARPRA, HaDSCO, Department of Commerce etc.

View all 18 comments
trudy-d485 23 Jul 2017

@jacinda-ann562. If you paid via credit, I'd suggest contacting your bank. I'm not sure if they have a time limit on these things though! I contacted my bank within 3 months of being completely stuffed around & spun lies about what I had paid for up front. Fortunately I had a record document proving my payment & nasty messages from this fraud when I told him I was cancelling & wanted a refund. In saying that, I hadn't received any aligners at that point at all, so I'm not sure if it would be the same outcome for you if you are half way through treatment.
Another option might be contacting the Claremont clinic again as now there are new owners that seem to want to help those he ripped off!
Aphra can not help you recoup lost funds, they can only deal with his liscence for dental practice.

jascinda-ann562 24 Jul 2017

Thank you @trudy-d485 I will have to try and contact them, unfortunately I paid with debit card so seeing if others have recouped their money i finally want to start my treatment again after all that trauma but hating the thought of another 3 to 7 grand for new treatment :(

trudy-d485 26 Jul 2017

No worries Jascinda, but I don't think everyone was lucky enough to get their money back unfortunately :( I would see what the new clinic owners are happy to do for you as they can hopefully continue the Invisalign treatment for you. I know the Invisalign company knows of Dhillons malpractice & might be willing to support your dentist in moving forward with your treatment. It's worth a try, hopefully you won't be so out of pocket. I hope all goes well for you. :)

06 Dec 2013

The guys at dental horizons are awesome! They do the best job they can to make you feel as comfortable as possible from when you arrive, to when you're getting treated to when you leave. I've been there now for my invisilines and just got my wisdom teeth out yesterday. One of my cavities took longer to clot than the others, so my dentist generously came back after hours to meet me to make sure everything was ok.
Also they make sure that whatever procedure you have it is covered in a way that's least expensive for you. My invisilines where at least $3000 cheaper than other places through a groupon voucher and my teeth are looking fantastic!!
I would highly recommend going to dental horizons.

jasmines115 19 Aug 2015

Oh my goodness janes624
That's very frightening indeed!!! Unbelievable!!!

I cannot express how unprofessional these guys are. Have you got a copy of that facebook comment by chance? I'm currently dealing with governing boards and seeking a refund. Truly disgraced by these guys!

verified email - 13 Nov 2013

I can advice Dr. Dhillon who works in Dental Horisons.
I visited him with different problems, and his work was always excellent. In particular, he extrected my wisdom tooth recently, and that was absolutely brilliant - without any pain and very quickly.

View all 12 comments
ris2715 08 Dec 2015

Janes624 my email address is [email protected] please get in touch, as a few of us are keeping in touch and sharing information. We can all offer each other advice and at the end of the day it's power in numbers!

catherines535 15 Dec 2015

Hello, did you know that Dental Horizons has now closed down? I was meant to go for an appointment last Friday but when I got there, the lights were off and nobody was home! I asked at the doctor's surgery nearby and they advised they had until Tuesday (today 15.12.15) to be out. I also did not get to finish my treatment!

ris2715 15 Dec 2015

Hi Catherine. Please contact me on the email above.

There are major dramas going on and I will fill you in

verified email - 27 Aug 2013

Such a fantastic experience. Dr Dillon is so professional. My daughter has had years of treatment with another orthodontist with poor results. She is now having Invisalign and the difference is amazing. All the staff are so friendly and helpful.
I would highly recommend this dentist practice to others.

10 Apr 2013

I had to get three wisdom teeth removed before I start my invisalign treatment. I was very nervous about the procedure however the staff at dental horizons did a great job at making me feel at ease as soon as I arrived and Dr Dhillon did an excellent job. The procedure itself was quick and pain free and the aftermath (the part I was dreading most!!) was also painfree with absolutely no swelling. The only after affect I had was tiredness so I slept a lot for the following day or two.

28 Feb 2013

Good value, very skilled dentist. I have returned for treatment with this dentist several times just to be certain he is as good as I thought before writing a review. I can confirm he is very good. I have obtained two successful implants and almost finished all my long-term dental work that I had been putting off for years. Would recommend him.

27 Feb 2013

Currently I'm an Invisalign patient at Horizon Dental. I have a total of 19 aligners to complete my treatment and I'm not even half way through (at number 7) and they look amazing, I noticed it slowly working straight away and by the end of my treatment I think I'll have a Hollywood smile which is what I was aiming for so so far so good. Recently went in again for another check up and as always the dental assistants were lovely and Dr Dhillon was very helpful and willing to answer any questions. Definitely impressed with Invisalign, so happy I went ahead with it. You do get used to wearing them but a reason why my teeth are responding well is due to the fact that I'm good with the length of time I have them in, not always good but generally the only time I take them out is when I'm eating or brushing. I also find it nice how I don't snack as much now so my eating has become very routined but I still drink a lot of things including white wine etc with them in, just not colored drinks very regularly but still on a daily basis. Horizon Dental is very competitively priced for this treatment, I was quoted almost double at another Invisalign provider before I found his practise and it would have been for the exact same thing!! You won't find a better Invisalign service provider at a better price than at Horizon Dental.

14 Dec 2012

Very friendly and professional staff. I'm quiet nervous of dentists and was made to feel relaxed and calm. I discovered my teeth were much worse than I originally thought but it was explained to me in simple terms so IF would understand. Very reasonably priced. I would certainly recommend them to anyone.

Anonymous
28 Oct 2012

The staff are really nice , specially the young Muslim girl she is so cute , I don't think she work there she just get training I guess and all the other are nice as well
Dr Randeep is a wonderful person and very gentle and u won't feel any pain , simply perfect

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