1 review about Domain Blinds & Shutters

verified email - 16 Jun 2017

Do not use this company. He took all the money upfront and then took months to deliver the goods as they were manufactured in China. Once installed these were the issues:
- They were the wrong size and finished above the architraves.
- They did not even sit straight; capitulating towards the middle.
- The miter joins were completely off and the blind border pieces had cracks in them.
- the top capping to the blinds that was installed was broken and fell off 1 week later.

[redacted personal identifier] Domain Blinds and Shutters responded in the following way:

- During the several month wait period for the goods. We explained to him that because he had the money upfront there was nothing we can do now; his response: "That's exactly right; there is nothing you can do now"

- Once confronted with the photos of the hideous job his installer did he blamed it on the existing site conditions, despite the fact that he did around 3 site visits and site measures before install. And when checked with a level the floor was straight.

Needless to say he offered no compensation and did not even send anyone back to rectify the issues.

In summary - DO NOT USE THIS GUY / COMPANY!!

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