15 reviews about Doyle's Carpet Court

23 Jan 2020

Everything was completed in a timely and professional manner.
Great advice and installation.

chiadog
25 Sep 2012

We recently purchased bamboo flooring from carpet court five dock and were shocked by the low level of service provided. We repeatedly told them the dates we would need the floors installed and confirmed that this would be enough lead time etc. When the installation dates did arrive we were shocked to discover that the floors were not in stock yet and were in fact being shipped still. This delay end up costing us an additional week and additional costs. To add to this, we received no customer service at all and had to keep contacting them for updates. Also, the floor care package we were promised was not delivered and we had to go and collect this - at which point they didnt remember us even though we had been in the shop to discuss the floors with them on two occasions. Next time I would recommend purchasing the materials directly from the manufacturer and employing contractors (the carpet court contractors were excellent)

chiadog
25 Sep 2012

We recently purchased bamboo flooring from carpet court five dock and were shocked by the low level of service provided. We repeatedly told them the dates we would need the floors installed and confirmed that this would be enough lead time etc. When the installation dates did arrive we were shocked to discover that the floors were not in stock yet and were in fact being shipped still. This delay end up costing us an additional week and additional costs. To add to this, we received no customer service at all and had to keep contacting them for updates. Also, the floor care package we were promised was not delivered and we had to go and collect this - at which point they didnt remember us even though we had been in the shop to discuss the floors with them on two occasions. Next time I would recommend purchasing the materials directly from the manufacturer and employing contractors (the carpet court contractors were excellent)

Anon097
28 Sep 2011

I had new carpet & wood flooring installed by Carpet Court at Five Dock and while the end product looks good dealing with this company was extremely painful. They would never confirm appointments so you had no idea when or if they were turning up. When they did, they didn't do part of the job properly - so it took numerous phone calls to get it fixed. No one would take responsibility or apologise for the inconvenience. Luckily it got sorted in the end but i wouldn't recommend this business to others.

Anon097
28 Sep 2011

I had new carpet & wood flooring installed by Carpet Court at Five Dock and while the end product looks good dealing with this company was extremely painful. They would never confirm appointments so you had no idea when or if they were turning up. When they did, they didn't do part of the job properly - so it took numerous phone calls to get it fixed. No one would take responsibility or apologise for the inconvenience. Luckily it got sorted in the end but i wouldn't recommend this business to others.

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