The only good thing about this dentist is that you can get in virtually straight away. I had a recent dental emergency and Dr Greacen was the only one who would take an instant and new patient - no questions asked. That is it's ONLY recommendation. Upon arriving at the surgery - I saw instantly why this surgery is so accessible. Attitude is everything in business and this dentist surgery's attitude - is horrendous - to say the least. They are NOT all about the tender care and comfort of patients. There are signs all over the walls saying "patients will be penalised" (I'm NOT kidding) for this that and the other if they do not 'conform' to certain rules, policies and procedures. "Patients who arrive late will not be treated". "Patients who cancel appointments will not be allowed back again". "Note to Parents; Children are NOT ALLOWED to eat or drink in this practice!" etc, it goes on, and frankly, gets worse. The surgery itself is a hole in the wall practice, unclean, unkempt and quite frankly, for this day and age, WAY below any kind of medical practice standards. The building block the surgery is located in is falling apart; walking into the area, yet alone into the practice, one feels like one has entered a bad Sptephen King horror movie. It is just aweful and feels grotty, unpleasant and un-nerving, to say the least. The receptionist is also the dental nurse, so it is quite a wait to get service of any kind. Sorry, but I simply cannot recommend this dentist!