I had to use this clinic as I was de-sexing a stray that had adopted us and was given a voucher for half the price of a normal surgery. The next time I find a stray cat, which happens regularly, I will choose to pay the full price and take the animal somewhere else. The operation was done well and the cat is already in recovery. The staff however leave a lot to be desired in the way of service. The staff member on the counter was extremely excitable and very unprofessional. The veterinarian himself lost his professionalism at one point after the receptionist interrupted him during a consult by complaining about me to him at the top of his voice. It was very surreal, perhaps it was the hot day, but for such a simple operation there seemed to be a lot of drama regarding proper communication which neither of them displayed. It was not their regular day for normal consultations so people may have a different level of service on those days. It did seem as though I was to me more grateful for getting a cheaper service than I felt I had to be. When there are so many vets offering the same qualifications and the same surgical procedures, customer service and friendliness is how I judge where to take my animals.

Approximate cost: $60(voucher)(120 without)