I quickly needed a replacement power adaptor for a old laptop. This company's website had an online 'wizard' that located the correct replacement. The price was not the cheapest available online, but included overnight express post and great customer service. When the adaptor arrived in overnight post with the wrong tip, I phoned the contact number at 4 pm and immediately spoke to a person who took the time confirm all details and acknowledged that there was a glitch in their online wizard (which would be fixed). A correct tip would be in an overnight bag. It arrived the next day and was easy to replace, which meant that I had the laptop to use when I left to travel the following day. This business clearly identifies itself online, has a real address, a phone that is answered...and great service, all worth paying for.

Approximate cost: $80