4 reviews about Eastern Silk

verified email - 28 May 2023

Never have I been treated so poorly as a customer. Upon entering the rug room we were told by the owner to look freely at rugs and left us to to browse. We had JUST decided on 2 different sized rugs that we were about to purchase... Only then, he came back into tell us off (completely unprovoked, we were unaware there was any issue and were happily looking) for rolling out rugs to view them because we "couldn't roll them back up properly and it created too much work for him".

Did this happen only once? No! He left us standing there in shock only to come back and continue his angry rant. We were stunned, as was the other lady browsing. The owner should be ashamed of the way he spoke to us, he showed zero respect. It felt like an attack. I attempted to calmly speak to him; however, he kept talking over me and told me he was not interested in my opinion. Once we realised he was not capable of a calm conversation in his state, all 3 of us walked out of his store shaken and upset.

I don't think our actions, the rolling out of rugs to decide on a pattern, was in any way unreasonable.

If the owner feels so angry about people rolling out his rugs to decide on a pattern, I strongly suggest he creates a different system for viewing them.

I always do my best to support small business but I will not accept being treated so disrespectfully. I also feel strongly about making other customers aware.

The owner cannot treat people the way he treated us and not expect a bad review.
I write this review with a heavy heart and with the hope that he thinks about how he treats people in the future.

10 Jul 2020

Its the best place to be if you are looking for gifts, fabrics, fashion and what not

verified email - 28 Jul 2012

Some wonderful silks and exotic textiles here. They sell jewellery and clothing also. I maze of rooms that works well and all sorts of things can be discovered so worth a look. Currently they have a sale on (they seem to have a sale at the end of financial year every year) . Good gifts can be found for someone that might be hard to buy for.

verified email - 26 Jul 2012

An amazing treasure trove of silk products and handbags. You can find scarves, bedspreads, cushions, jewellery, materials, bags and more wonderful goods in this one location.

Approximate cost: $15-$150

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