Eozzie

check icon 2.0 (4)

Business details

Opening hours

Monday:

09:00 AM - 6:00 PM

Tuesday:

09:00 AM - 6:00 PM

Wednesday:

09:00 AM - 6:00 PM

Thursday:

09:00 AM - 6:00 PM

Friday:

09:00 AM - 6:00 PM

Saturday:

10:00 AM - 5:00 PM

Sunday:

10:00 AM - 2:00 PM

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Reviews for Eozzie (4)

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2.0
4 reviews
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1
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0
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3
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0
Josh H.
1 review · 500 points
verified email - 21 Nov 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Promised reliable distance and customer care so wrong

purchased this a week ago doesnt go over 80kmh wont do more then 60 kmh on a full charge i have tried single drive and duel and no luck power and speed is dropping everyday along with a violent vibration at 80kmh despite calling all week and no anwer as to where to take it for repair as i wanted this so bad then this morning on way to work the scooter volts drop to 0 then back on mid corner resulting in me slamming the road at 70km, i get a manager on customer care who is giving me nothing but rude judgement stating im a hoon yet not once said i want it to go faster only the range then told he has one and i must be lying and a bad rider i stated ive called all week and just want to know where to take it and with arrogence finally answerd, this is the worst customer experiance i have ever come accross i cant move my left arm and only asking to get it fixed or refund and cop nothing but abuse absolute disgusting, i cant work and only wanted help in fixing the issue, bad attitudes from customer care,

check icon I found this business on Word of Mouth
Nick S.
1 review · 500 points
verified email - 30 Jul 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Disappointing experience

Here is the bad review for Eozzie scooter

This company did not satisfy expectations. They did not cover warranty as promised, sold me a faulty scooter, and refused for several weeks to fix the faulty parts. When the new parts finally arrived, they were incorrect. The scooter is still not running properly to this day. I am extremely frustrated by this whole ordeal. The service provided was very unfair, and the staff displayed unprofessional behavior. I strongly advise against purchasing from Eozzie Scooters.
They put my life in danger they connected the indicators the wrong way around they did even test it I am in the process of fixing the scooter the way the manufacturer recommends keep well away from eozzie recently I noticed that they are advertising my old battery for sale which is faulty unless they got it repaired then your buying a second hand battery especially when they dnt make that battery any more if they did I would have to go though the dramas I did so straight up there selling my faulty battery for 2150 I am a bit suspicious that the battery they replaced it with isn't what they say it is in the process of getting it checked out and if I am right legal action

Scott B.
1 review · 500 points
verified email - 18 Mar 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Terrible aftercare

Worst!!! Customer service is non existent. Go buy a product, take it home and your fine. But, if that product doesn't work then you are in trouble! 3 months I still can't get a refund, replacement or repair. My scooter was dead on arrival, they don't really care. Sent videos, pictures, plenty of evidence but they disregard everything. Be warned! The plugs for the charger were not only disconnected, they don't even fit! still they don't care.

kris-w105
1 review · 300 points
28 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The team at EOzzie are the best in the business. Like to thank Christian for helping with a error code I had talked me through it and was awesome problem solved thanks Kris from WA