1 review about Eureka takeaway

verified email - 24 Mar 2016

I ordered 2 potato cakes ahead and was told 15 minutes wait so I filled up my car with petrol and then plain forgot I'd ordered them and went home. Super tired, messed up that 1 for sure. Fell asleep and woke up to a rude message from them not to bother ordering ahead as I always do and never have forgotten before. Rang to apologise and admit fault, said I would come in to pay of course as it were my fault bug but told them I didn't appreciate being spoke to like that. it wasn't necessary to be rude to get payment for the items. Fellow worker was of the same opinion, I should only see it their way, which I agreed that I did repeatedly and again mentioned I would honour my order but attitude kept coming at me. How is it that it's my fault that other customers have repeatedly not picked up their orders, then not honoured the payment?guess what, it's not! Why would you put the right kind of customer on the offence like that? The one who returns your call and offers payment. How about next time you speak to me with respect on that first call (or even the second) and give me a chance to do the right thing before you get so peeved? Really disappointed in your attitude but again totally understand how awful it is for you. If the problem is that big that you push good and regular customers away then for goodness sake take payment for pre-orders and drop the attitude.

The corn jack was cold in the middle last time we got it, the potato cakes are fat and sometimes a little uncooked (nit always) because of the thickness but the batter is amazing, truly amazing. Generally these ladies are nice so give them a chance and see what you think.

Approximate cost: $2

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