Used to shop here all the time if I popped into Centro. They used to have a lovely bunch of girls about 3 years or so ago, who always looked very nice in their uniforms. In particular there was a kind blonde girl who was so sweet with my then sick daughter, always offering to help her pick out a toy so I could get on with my shopping. Sadly I went away for quite some time because of a sick family member and now the shop is so run down, it really is a mess. Prices have definitely gone up and a lot of the toys are really trashy. But it's the service of the girls. They look so rough with no regard for a nice neat uniform and I only had to hear the foul language used by 3 of the girls talking about their private lives. I asked to see their boss to be told "yer down the back lady" laughing away. When I worked my way down to a back office, this middle aged Indian looking man was looking too cosy with an employee to show any time for me. I was told to wait. I have NEVER been back there again. Amazing how a change of staff can sadly ruin a business

FDB's is a discount store, fairly standard kind of place.
They have a big variety of things, particularly a large craft section, bigger than most discount stores I look at. I go there pretty frequently to get stuff for my Guide unit when we are doing craft activities because it works out cheaper than most and they have different things to everywhere else, which is nice.
Some of their things are more expensive than more standard chains, so it is worth pricing and checking it out, rather that just assuming because they are a discount place their prices are cheap.
The staff are pretty laid back about everything, including service. They always look like you are being a pain when you ask a question or want help at all, which I don't love and is really their greatest drawback as a shop.