I love shopping for beads when I go to Melbourne. You need to ring to make an appointment. It is so easy to spend lots. If you spend over $50 you then get wholesale prices. If you cat make it to Melbourne use their website. I just place another order this morning and Yomi rang me at 1pm for payment. She said she they post on Tuesdays and Thursday but I had missed the cut off time and she said she will go and post it personally. That is great customer service.