15 reviews about Fitzy's

07 Oct 2023

Such a disappointment to be treated like scum by security lady "960" as she so arrogantly pointed out the number on her badge.
We have been happy patrons here for over 20 years and seen the ups and downs of how busy this venue can be.
We were so happy to see the venue pick up a bit since big supermarket owned the venue.
Just sad to see the establishment so harshly ruled by one security lady "960" to not allow people to move from the sports bar to the pokies lounge later in the evening as she jostled the keys in the lock, and then tell us we could not buy a drink in the pokies lounge because we walked around from the other bar, with such a scoul on her face.
I didn't do anything to offend. But, I'm not sure I can keep attending the venue to pay her wage.
I have always tried to be nice to her, but I find her quite inhospitable.
It's fair to say that I've never had an issue with any of the other staff. They are fantastic.

verified email - 12 Mar 2018

The worst!! Came here with a largish group of family and friends, they weren't overly busy however our food took nearly two hours to come out. My meal had several long strands of red hair in it. I refused to eat it and when I complained the waitressed even tried to say it was my hair (I am a blonde!) when clearly the hair was entwined in the food fro the cooking process. When I pushed a but further all I was offered was a free coffee and cake. I said no thanks, didn't want to be there for another two hours waiting. Pushed for a refund and eventually got it - I should have been offered it from the beginning.

verified email - 19 Jan 2018

Fitzys (as some call it but it is actually THE ROADHOUSE GRILL), make a perfect steak and chips for my medium rare tastes, have free drinks and desserts for kids and is just an allround good atmosphere.

verified email - 01 Nov 2013

Really decent prices, excellent meal, very friendly staff. Place was very busy and undergoing maintenance but the atmosphere was still good. Great visit, would definitely be back if were ever in the area again.

verified email - 20 Aug 2013

I love fitzys, amazing staff very friendly and do whatever they can to make you feel welcome, the restaurant has great food and amazing service, I will always go back to fitzys

verified email - 10 Aug 2013

I actually love Fitzy's very nice restaurant there's nice staff and there's great food! There's been a few good nights at the mbar i wouldn't change a thing.

18 Apr 2013

Went to Fitzys years ago and definitely wasn't happy with our experience. I then received a free main meal voucher so thought why not. Wow a big surprise and definitely a lot of changes. Having a new Chef, and a good quality one, was the biggest difference. The choice of meals were restaurant quality and good sized portions. The staff were very friendly and for a change, we didn't have no problems or stuff ups of order, steak type, drinks etc. We went back a month later and the same thing, scrumptious food. The interior has been revamped so much better than the old setup. Ow and a super kids room full TVs, playstations, pillow chairs, tables, and a clown that looks after then while parents eat. Ha our kids are too grown up for this but the kiddies we saw were having a ball ...

Approximate cost: $24

verified email - 07 Mar 2013

There are POT HOLES in the carpark.. Not a good way to start off. I went there with family for dinner and ordered a coke that didn't turn up until after we had finished our meals and having asked 2 different waitresses about it. Then when I told them that I was not impressed that my drink took so long to arrive and I would not be paying as I was not satisfied with the service I was offered a free coffee which also never arrived. SERIOUSLY I would never go back! This place is a joke!!!!

Approximate cost: $20

Anonymous
verified email - 12 Jan 2012

If I'm going to a pub for a meal, I'm expecting pub food and pub prices. Not restaurant meals and restaurant prices. The food was ok, but not what we were expecting and ended up spending a lot more on the outing than we wanted, so we wont go back. It should be an affordable family outing, but at that price it isn't something you could do regularly and to be honest could probably get better food in a nicer restaurant. Also there are NO vegetarian meals on the menu and when I asked for something, the waitress suggested taking the meat out of one of the salads. That might be ok for lunch, but at dinner that just isn't good enough. I'm vegetarian, not on a diet!

verified email - 02 Oct 2010

The food is great here! It is a bit dear but the taste and amount makes up for it. Good children's menu even for fussy eaters and they love their deserts.

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