Fragile Removals & Storage

4.8
based on 291 reviews
check icon ABN: 78 568 576 970

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service a priority”

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291 reviews about Fragile Removals & Storage

verified email - 25 Jan 2014

Fragile helped me about after another company didn't show up!! They managed to get here in one hour and 4 guys to make sure that our 4 bedroom house would still be moved as we expected too. I couldn't thank them enough to be so responsive and helpful on such a short notice.

Approximate cost: $150

verified email - 24 Jan 2014

I am really happy that I hired Fragile. They took great care of all my furniture. The men were polite, experienced and made me relaxed. I was very stressed, haven't moved a lot, and they took care of all my worries. Recommend them big time!

Approximate cost: $120

verified email - 17 Dec 2013

Fragile Removals was introduced by a friend who used their service around the same time last year.

They appreciated that Fragile Removals was a reputable company in mine communities, who took care of every single item they moved with quickness and items were insured for peace of mind.

Based on their recommendation, we were willing to engage Fragile Glen Waverley despite the premium price paid. Word of mouth is very important in all.

Unfortunately, we have been very disappointed and frustrated with the move provided by Fragile Glen Waverley recently:

1. Prior to Fragile's arrival at 2pm on that date, we had picked/packed most (98%) of our items into boxes and our furniture/TV set/bedframes/Dishwasher/washing machine had all been nicely arranged close to the entrance of our house ready for the move. I would expect all this would take no more than 2 hours to complete. When the move was finished, it was about 6pm. This was ridiculous and it was a joke.

2. After the move we were asked for travel cost of $50 dollars by the removalists, which we were not informed and did not agree upon prior to this engagement;

3. Both removalists were inexperienced and unprofessional and I was told that both were here on working holidays;

4. Both removalists did not put on personal protection gears while the move was being carried out. Most noticeable was that one of them were wearing sport shoes;

5. They both took their own sweet time to think as to what to wrap, particularly so with our sofa's and glass table, worst of all they kept on wrapping and rewrapping them over and over again;

6. The whole move took 4 hours which really most of the time we were helping them to hold the furniture and doing the wrapping;

Based on our personal experience with Fragile, we would not engage Fragile Removals Glen Waverley again nor would I recommend Fragile to my communities or friends.

Approximate cost: $200

Anonymous
10 Dec 2013

Recently engaged Fragile Removals Glen Waverley. great service and will reuse them in future. We need them urgently on that day. After a phone call, they sent in two guys to help us with the move. Nothing was broken. We happy with their servcies and attitude.

Approximate cost: $120

verified email - 25 Nov 2013

I hired these guys after getting a free quote. The price was competitive, just a few other were a bit cheaper but the website gave me a good impression and looked professional. And they were, the boys did a good job, quick, careful and friendly. I am glad with my decision!

verified email - 25 Nov 2013

I normally dont write reviews but these guys deserve it! I hired originally other removalist, but the didnt show up! Waiting the whole day and they stopped answer their phone. Then i turned to Fragile and they made a big effort in sending 2 lovely guys at the beginning of the evening. They both already worked the entire day but were still joyful and did a fantastic job! Without rushing, being careful and still effective. I have a lot of respect for them and very very happy with the help of Fragile!

Approximate cost: $110

23 Nov 2013

The men showed up with a big truck with plenty of space for my 3 bedroom furniture. Ben and Chris did a great job protection all my items and was amazed by the speed! In a good few hours my entire house was empty, packed in the truck and even faster unloaded in my new house. Luckily the access to the house was on both occasions very good, that must have helped as well. Thanks again Fragile for doing such a great job!

Anonymous
verified email - 20 Aug 2013

I was really impressed with the service provided.They made moving from state to state easy.THey are a great company making the move fuss free adn less stress for all involved thankyou.

verified email - 14 Aug 2013

Household furniture, an entire garage gym and your normal packaged boxes. We moved on a rainy day, but these guys were great, wrapped furniture in thick blanketing and mattresses in a clear film. Very good with moving us into our new house, very careful and meticulous to not bump into anything. Very good experience with these guys :-)

verified email - 05 Jun 2013

Fragile Removals moved my house hold from Welshpool WA to Hawthorne VIC. The removalists did a good job and were friendly.
I would use them again and will recommend to friends.

Approximate cost: $89

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