Fragile Removals & Storage

4.8
based on 291 reviews
check icon ABN: 78 568 576 970

Customer Approved
“We make customer
service a priority”

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291 reviews about Fragile Removals & Storage

verified email - 10 Sep 2022

Fantastic experience with Fragile Removals and Storage! They came right on time for my move and there was no dillydallying by the boys who came. They took utmost care with every piece of furniture and were very organised with paper work and how they loaded the truck. Not a single damage done to the property we were moving out of and the property we moved into. They are a little pricey but the level of expertise they have is worth every cent. Very professional service and would highly recommend. Moving of 3.75 hours plus 30 mins for travel on a weekday.

Approximate cost: $750

verified email - 02 Jul 2022

Had a great experience moving due to the fantastic work of our removalist. They worked very hard, never stopping and were very respectful of our needs. Will definitely recommend them to everyone

verified email - 22 Jun 2022

4x2 Single story move. The guys arrived on time and begun work right away. The move was completed before the quoted time which saved us money. No damage to either property of furniture.

verified email - 20 Jun 2022

We moved our 3 bedroom house about 35 mins away from
Previous place in south east Melbourne area. We also used the packing service as I’m recovering from operation. Both the moving and packing crews as well as the depo manager (shout out to Ash for saving us on the day and Jherome) were on time, followed instruction, professional, very helpful and friendly. Everything was handled with absolutely care and oh&s compliance.
I’ve also obtained other quotes (all companies were AFRA registered) and Fragile came out on top. Highly recommend! Thank you team! Will most definitely use again.

verified email - 07 Jun 2022

Interstate move in May 2021 - smashed a bookcase in the truck, seriously chipped a custom hardwood buffet, and scratched outdoor table. Despite two of these itemised in the insurance, it has been over 12 months with no resolution. This included months of no contact or response from customer service despite repeated follow ups. Have only now been told the claim is being handballed to their insurer.

verified email - 04 Jun 2022

Your guys were great,carefull and hard workers,job well done

verified email - 09 May 2022

excellent service
everything was wrapped up in padding
delivered with a few days notice
careful recording and checking of inventory
moved careful of floor
friendly staff
responsive to requests for inventory changes
cheap

Approximate cost: $1170

verified email - 28 Apr 2022

The two guys from Fragile turned up early, worked very hard throughout the entire day, no complaining was made - and we had a lot of very heavy boxes to carry up stairs, and they were both very professional from start to end of the day. They also managed the space in the van extremely well to minimise the number of trips required, and handled all fragile boxes with care - there were no breakages.
The return call and follow up to my initial enquiry for a quote was very quick, and the quote was made in a very clear and professional manner.
I absolutely do not hesitate in recommending Fragile to anyone looking for a removal company.
Great work guys!!
Chris & Julie

27 Apr 2022

I was a bit scared about moving my furniture from Pakenham to the peninsula, but to my surprise I had two lovely guys ,very friendly definitely professional, not to mention hard workers ,they worked with a smile on their faces,which made me feel secure with my furniture.....I would recommend over and over again fragile removals and storage ....if ever need to move again definitely will be calling you guys again...thank you so much for your hard work ....one happy customer...these guys need a medal

verified email - 23 Apr 2022

We recently used Fragile Removals to move house. From the moment I called to organise our move until the moment they finished, was nothing but professionalism. Max and Josh absolutely powered through all of it, respectfully looking after both our possessions and the surrounding walls etc in both homes. Nothing was too much trouble for them. We also couldn’t believe how quick they were able to move us. Thank you to the whole team involved with this move. We will definitely be using you again when we return back to our new home!!

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