I was living at this facility when Freedom took over. The takeover was done harshly and several of the residents (renters) found themselves having to relocate. 2 of these residents being in their 90's.
I observed new staff screaming at distraught residents. I witnessed several incidences of people being treated rudely and with no compassion.
I sent a long email to this company to try to ask for slightly better treatment for the residents that was pretty much disregarded. I have been threatened for posting my feelings about this company on Facebook. And I have been banned from entering the facility, pretty much effectively severing all my friendships that I had formed during the nearly 3 years of living there, for inciting unrest amongst the residents (thats what they call it if you listen to the residents grievances apparently)
It is pretty expensive to live there, and last i heard, residents have taken to looking after each other because that is just the kind of people they are, and they cannot count on the staff.
I would certainly NOT think about putting anyone I loved in there