I have moved into a new house and I needed new furniture for everywhere so I went to 100 different furniture shops and I just wasn't happy with anything. So I noticed Freedom had their sales during December and I purchased a coffee table. The service was really good so I went back and purchased the matching t.v unit. This is when I realised I became a little addicted to Freedom and returned to purchase 2 armchairs, a rug and decorative pieces for my house. Every time I've been to their Fountain Gate shop, the service has been exceptional. I love how the staff are genuinely helpful and not annoying. I had all my furniture delivered on time and even the delivery man was lovely. I can't wait to go back and buy more for my house.

Love shopping here as the service is always friendly and the products are good quality. Really like the fact that you can return goods within 7 days for a full refund if they are not write and really like the location - easy parking away from the main centre.

Approximate cost: $86.00

The manager in this store needs to knock his staff into line.

I know Freedom staff are supposed to welcome you when you walk into the shop or talk to you if they come across you in the store but not at Fountaingate.

Most of them are rude especially the younger members of staff.

I know this store is one of the best performing Freedom stores in Victoria but it's only because of the captive market and growing population in Casey and the Freedom name. It's nothing to do with the quality of the staff and management here.
I go in here to research my goods but I order the big ticket items from Nunawading where the service is excellent and the store is well managed.