We called at 3pm on a Friday afternoon thinking that we would get the usual "sorry, but we are fully booked" reply. Greg was at our house an hour later and stayed late until the job was done. Fantastic, honest plumber who tried to fix the toilets the easy and cheap way first before needing to use machines. Therefore trying to save us money. Definitely no inflated prices with this plumber, just friendly, cost effective, and punctual service.